LATEST UPDATE - We have refreshed the look and improved the flow of our digital platforms. More Details
LATEST UPDATE - We have refreshed the look and improved the flow of our digital platforms. More Details
LATEST TRAVEL NEWS AND UPDATES
Zimbabwe Immigration Update
Passengers traveling to Zimbabwe are now required to complete arrival forms online before departure, as paper forms are no longer in use. While iPads are provided at immigration in Zimbabwe for this purpose, completing the form on arrival may result in delays. To ensure a smoother and quicker journey through immigration, we recommend completing your form in advance by going to https://evisa.gov.zw/app/index.html
Read MoreSpecial Assistance Requests
Passengers with special requests are required to confirm their requests for assistance 72 hours before the flight, subject to availability.
Read MoreBook a Single Through-Fare Ticket to Avoid Delays
All international customers are urged to book one (1) single ticket with through-fares, as opposed to booking separate tickets to avoid flight delays. Please note that it is essential to read the fare rules.
Read More
LATEST UPDATE - We have refreshed the look and improved the flow of our digital platforms. More Details
LATEST UPDATE - We have refreshed the look and improved the flow of our digital platforms. More Details
LATEST TRAVEL NEWS AND UPDATES
Zimbabwe Immigration Update
Passengers traveling to Zimbabwe are now required to complete arrival forms online before departure, as paper forms are no longer in use. While iPads are provided at immigration in Zimbabwe for this purpose, completing the form on arrival may result in delays. To ensure a smoother and quicker journey through immigration, we recommend completing your form in advance by going to https://evisa.gov.zw/app/index.html
Read MoreSpecial Assistance Requests
Passengers with special requests are required to confirm their requests for assistance 72 hours before the flight, subject to availability.
Read MoreBook a Single Through-Fare Ticket to Avoid Delays
All international customers are urged to book one (1) single ticket with through-fares, as opposed to booking separate tickets to avoid flight delays. Please note that it is essential to read the fare rules.
Read MoreChoose Preferences
Pets in Cabin (IATA Code PETC)
No domestic pets are permitted in the cabin.
Exceptions
Airlink may accept for transportation in the aircraft cabin without charge:
- "Seeing-eye dogs" accompanying blind passengers. Dogs trained to assist deaf passengers or comparable service dogs are carried free of charge and may be accepted in the cabin only once prior arrangements have been made with the carrier.
- "Seeing-eye", service dogs and Emotional Support / Psychiatric Service Animal, together with containers and food will be carried free of charge in addition to the normal free baggage allowance. A medical certificate must be produced as evidence of the passenger's dependence upon a hearing or other service dog.
- Acceptance for carriage of pets or "seeing-eye dogs" or other service dogs, Emotional Support / Psychiatric Service Animal is subject to the conditions that the passenger assumes full responsibility for such pet where carriage is not subject to the liability rules of the Convention.
- Airlink will have no liability in respect of any such animal not having all the necessary documents for entry into or passage through any country unless such damage has been caused by carrier's gross negligence or willful misconduct. The passenger is liable for all damages which a pet might cause to others.
- The dog, when properly harnessed, may be permitted to accompany such passenger into the aircraft cabin but shall not be permitted to occupy a seat.