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LATEST TRAVEL NEWS AND UPDATES
Important EFT Payment Notice
PayGate has advised that Standard Bank is currently unavailable on SiD Secure EFT
We're launching new Lilongwe and Blantyre routes.
We will start operating flights between Johannesburg and both Lilongwe and Blantyre, Malawi from 23 September 2023.
As you may have heard, Capitec has launched an innovative new open banking payment method, called Capitec Pay, which enables Capitec Bank account holders to make secure payments directly from their bank account via their smartphone, without a credit card. With Capitec Pay becoming the default cardless payment method for Capitec Bank, from 1 April 2023 we will no longer be able to process Capitec payments until we integrate with the Capitec Pay API.
Conditions of Carriage
All Passengers issued with a Ticket for carriage by air on Airlink will have a Contract of Carriage. This Contract gives the Passenger the right to be carried on a flight or series of flights and its terms are governed by:
- The terms and conditions of contract of the Ticket
- These conditions of carriage; and
- The applicable Conventions
1. Definitions & Interpretations
Definitions & Interpretations of this Conditions of Carriage.
Terms & conditions related to Interline Travel, Overriding Law & Air travel during a Pandemic.
3. Tickets & Identification
Terms & conditions related to Period of Validity, Non-use of Ticket, Sequence of Ticket Use, Tax Invoice.
4. Fares, Taxes, Fees & Charges
Terms & conditions related to Fares, Taxes, Fees an Charges, Currency & Fares.
Terms & conditions related to Reservation Requirements, Ticketing time limit, Personal information, Seating, Aircraft, Reconfirmation of flights, Cancellation of flights.
6. Medical & Special Assistance
Terms & conditions related to Passengers with special needs, Emotional support dogs & Unaccompanied minors.
7. Check-In, Flight & Boarding Time Requirements
Terms & conditions related to Check-in, Flight closure times & Boarding.
8 .Refusals & Limitations of Carriage
Terms & conditions related to Reimbursement of costs, Onboard services, Ground Services & Weight limitatations.
9. Flight Schedules
Terms & conditions related to Disruption to Operation, Remedies for Cancellation, Delays, Denied boarding.
Terms & conditions related to all Baggage categories.
Terms & conditions related to Refunds.
12. Conduct Aboard Aircraft
Terms & conditions related to On-board alcohol, Smoking policy & Breach of duty.
13. Services Provided by Third Parties
Terms & conditions related to surface carriage or other services (for example, ground transfer, hotel reservation or accommodation or car rental) arranged by the Airline.
14. Travel Documents, Customs & Security Inspections
Terms & conditions related to Refusal of entry, Fines, detention costs and other charges, Confiscated travel documents, Custom & Security inspections.
15. Successive Airlines
Where the Passengers carriage is to be performed by the Airline and other Airlines in succession under one Ticket, or a conjunction Ticket, it is likely to be regarded as a single operation for the purposes of the Warsaw Convention and the Montreal Convention. Please see Clause 16.2 (Scope Of Liability).
16. Liability for Damage
Terms & conditions related to Scope of liability, General limitation, Death or injury of passengers & Advice to international Passengers on limitation of liability.
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