LATEST UPDATE - Customer Notice: Flight Delays (04 January 2026) More Details
LATEST UPDATE - Customer Notice: Flight Delays (04 January 2026) More Details
LATEST TRAVEL NEWS AND UPDATES
Service Disruption Notice: Flight Delays
Airlink advises customers that flights this afternoon and evening are delayed due to air traffic control constraints at Johannesburg’s O.R. Tambo International Airport. The disruptions are caused by ATNS staffing shortages and the suspension or expiry of certain instrument flight procedures. These issues have led to departure delays, airspace restrictions, and some flight diversions, impacting the overall schedule. Airlink is working to recover operations and minimise delays. Updates will be shared via Airlink’s app, social media, and airport information screens.
Read MoreZimbabwe Immigration Update
Passengers traveling to Zimbabwe are now required to complete arrival forms online before departure, as paper forms are no longer in use. While iPads are provided at immigration in Zimbabwe for this purpose, completing the form on arrival may result in delays. To ensure a smoother and quicker journey through immigration, we recommend completing your form in advance by going to https://evisa.gov.zw/app/index.html
Read MoreSpecial Assistance Requests
Passengers with special requests are required to confirm their requests for assistance 72 hours before the flight, subject to availability.
Read MoreBook a Single Through-Fare Ticket to Avoid Delays
All international customers are urged to book one (1) single ticket with through-fares, as opposed to booking separate tickets to avoid flight delays. Please note that it is essential to read the fare rules.
Read More
LATEST UPDATE - Customer Notice: Flight Delays (04 January 2026) More Details
LATEST UPDATE - Customer Notice: Flight Delays (04 January 2026) More Details
LATEST TRAVEL NEWS AND UPDATES
Service Disruption Notice: Flight Delays
Airlink advises customers that flights this afternoon and evening are delayed due to air traffic control constraints at Johannesburg’s O.R. Tambo International Airport. The disruptions are caused by ATNS staffing shortages and the suspension or expiry of certain instrument flight procedures. These issues have led to departure delays, airspace restrictions, and some flight diversions, impacting the overall schedule. Airlink is working to recover operations and minimise delays. Updates will be shared via Airlink’s app, social media, and airport information screens.
Read MoreZimbabwe Immigration Update
Passengers traveling to Zimbabwe are now required to complete arrival forms online before departure, as paper forms are no longer in use. While iPads are provided at immigration in Zimbabwe for this purpose, completing the form on arrival may result in delays. To ensure a smoother and quicker journey through immigration, we recommend completing your form in advance by going to https://evisa.gov.zw/app/index.html
Read MoreSpecial Assistance Requests
Passengers with special requests are required to confirm their requests for assistance 72 hours before the flight, subject to availability.
Read MoreBook a Single Through-Fare Ticket to Avoid Delays
All international customers are urged to book one (1) single ticket with through-fares, as opposed to booking separate tickets to avoid flight delays. Please note that it is essential to read the fare rules.
Read MoreChoose Preferences
AIRLINK CONNECT
What is NDC?
New Distribution Capability (NDC) is an IATA-defined standard specifically designed for the aviation industry for the development and market adoption of a new XML-based communication standard, which enhances the interaction directly between airlines and Trade partners.
The Benefits of NDC:
NDC replaces the outdated EDIFACT protocol that was designed and created in the 1980s with a more modern XML standard, which enhances Airlink’s ability to share all of its content with Trade Partners.
This content will be presented in a rich format, which facilitates vastly improved shopping, booking, and upsell opportunities for Agents. Agents will be able to provide personalised offers to their customers should they wish to do so. This will include fares, discounts, and ancillary service combinations that can be tailored according to the agent’s and their customers’ requirements.
Additionally, IATA NDC enables the delivery of richer content, such as high-resolution images, detailed destination guides, and immersive videos, enhancing the booking experience.
Access to Airlink NDC Content:
Airlink has implemented IATA standard NDC which offers full servicing capabilities to agents. We have completed the development and implementation of NDC with various aggregators, including an option to connect via NDC API and a partner portal for ease of access.
The links below can be used to facilitate any of the above-mentioned access to Airlink NDC content for IATA accredited travel agencies only:
Approved Aggregator Partners
These are certified third-party technology providers who facilitate seamless access to NDC content, enabling enhanced booking experiences and richer product offerings across multiple channels.
SELECT
Airlink Partner Portal
Airlink’s NDC Partner Portal offers approved partners secure access to NDC content and support tools to streamline connectivity and enhance the booking experience.
SELECT
Direct Connect via NDC API
These are approved intermediaries that provide NDC-capable API technology to travel agencies, enabling seamless access to airline content and enhanced booking capabilities.
SELECTFrequently Asked Questions (Aggregator Dependent)
For additional information, please contact the NDC Call Centre by email at NDCDesk@flyairlink.com .