Travel Agent Policies

Travel to Malawi

Passengers may experience payment difficulties when booking flights that are originating from Malawi. We are actively working on a solution internally. We encourage all customers who require flights originating from Malawi to contact a GSA (General Sales Agent) or Travel Agent.

Important Flight Notice

All international customers are urged to book one (1) single ticket with through-fares, as opposed to booking separate tickets to avoid flight delays. Please note that it is essential to read the fare rules.

Important EFT Payment Notice

PayGate has advised that Standard Bank has been re-enabled on SiD. Customers may still encounter issues completing payments for the moment.

We're launching new Lilongwe and Blantyre routes.

We will start operating flights from Johannesburg to Lilongwe on 4 September and to Blantyre on 5 September 2023.

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Travel Agent Policies

Refund Policies

Fares and Reservations Policies

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