LATEST UPDATE - Customer Notice: ๐ญ๐ฒ ๐๐ฎ๐ป๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Hoedspruit Flights Resume More Details
LATEST UPDATE - Customer Notice: ๐ญ๐ฒ ๐๐ฎ๐ป๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Hoedspruit Flights Resume More Details
LATEST TRAVEL NEWS AND UPDATES
๐ญ๐ฒ ๐๐ฎ๐ป๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Hoedspruit Flights Resume
Airlink has this morning resumed flights to and from Hoedspruit in Limpopo. However, this is subject to the local weather and conditions on the ground remaining favourable for flights. For updates on the status of flights, please check the Flight Info section on the website, Mobile App or contact your travel agent.
๐ญ๐ฐ ๐๐ฎ๐ป๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Hoedspruit Flights Affected by Floods
Airlink has suspended all flights to and from Hoedspruit in Limpopo due to severe floods, which have left many roads impassable and restricted access to the airport, which serves communities in the area as well as the nearby Kruger National Park and surrounding lodges and resorts. Flights will resume as soon as the relevant authorities declare it safe for the airport to resume operations. We are in constant liaison with local stakeholders, including SANParks and the various private lodges in the area, to assist passengers who are stranded at those destinations. Customers who are booked to fly to or from Hoedspruit this week will be updated as the situation evolves.
Service Disruption Notice: Flight Delays
Airlink advises customers that flights this afternoon and evening are delayed due to air traffic control constraints at Johannesburgโs O.R. Tambo International Airport. The disruptions are caused by ATNS staffing shortages and the suspension or expiry of certain instrument flight procedures. These issues have led to departure delays, airspace restrictions, and some flight diversions, impacting the overall schedule. Airlink is working to recover operations and minimise delays. Updates will be shared via Airlinkโs app, social media, and airport information screens.
Read MoreZimbabwe Immigration Update
Passengers traveling to Zimbabwe are now required to complete arrival forms online before departure, as paper forms are no longer in use. While iPads are provided at immigration in Zimbabwe for this purpose, completing the form on arrival may result in delays. To ensure a smoother and quicker journey through immigration, we recommend completing your form in advance by going to https://evisa.gov.zw/app/index.html
Read MoreSpecial Assistance Requests
Passengers with special requests are required to confirm their requests for assistance 72 hours before the flight, subject to availability.
Read MoreBook a Single Through-Fare Ticket to Avoid Delays
All international customers are urged to book one (1) single ticket with through-fares, as opposed to booking separate tickets to avoid flight delays. Please note that it is essential to read the fare rules.
Read More
LATEST UPDATE - Customer Notice: ๐ญ๐ฒ ๐๐ฎ๐ป๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Hoedspruit Flights Resume More Details
LATEST UPDATE - Customer Notice: ๐ญ๐ฒ ๐๐ฎ๐ป๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Hoedspruit Flights Resume More Details
LATEST TRAVEL NEWS AND UPDATES
๐ญ๐ฒ ๐๐ฎ๐ป๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Hoedspruit Flights Resume
Airlink has this morning resumed flights to and from Hoedspruit in Limpopo. However, this is subject to the local weather and conditions on the ground remaining favourable for flights. For updates on the status of flights, please check the Flight Info section on the website, Mobile App or contact your travel agent.
๐ญ๐ฐ ๐๐ฎ๐ป๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Hoedspruit Flights Affected by Floods
Airlink has suspended all flights to and from Hoedspruit in Limpopo due to severe floods, which have left many roads impassable and restricted access to the airport, which serves communities in the area as well as the nearby Kruger National Park and surrounding lodges and resorts. Flights will resume as soon as the relevant authorities declare it safe for the airport to resume operations. We are in constant liaison with local stakeholders, including SANParks and the various private lodges in the area, to assist passengers who are stranded at those destinations. Customers who are booked to fly to or from Hoedspruit this week will be updated as the situation evolves.
Service Disruption Notice: Flight Delays
Airlink advises customers that flights this afternoon and evening are delayed due to air traffic control constraints at Johannesburgโs O.R. Tambo International Airport. The disruptions are caused by ATNS staffing shortages and the suspension or expiry of certain instrument flight procedures. These issues have led to departure delays, airspace restrictions, and some flight diversions, impacting the overall schedule. Airlink is working to recover operations and minimise delays. Updates will be shared via Airlinkโs app, social media, and airport information screens.
Read MoreZimbabwe Immigration Update
Passengers traveling to Zimbabwe are now required to complete arrival forms online before departure, as paper forms are no longer in use. While iPads are provided at immigration in Zimbabwe for this purpose, completing the form on arrival may result in delays. To ensure a smoother and quicker journey through immigration, we recommend completing your form in advance by going to https://evisa.gov.zw/app/index.html
Read MoreSpecial Assistance Requests
Passengers with special requests are required to confirm their requests for assistance 72 hours before the flight, subject to availability.
Read MoreBook a Single Through-Fare Ticket to Avoid Delays
All international customers are urged to book one (1) single ticket with through-fares, as opposed to booking separate tickets to avoid flight delays. Please note that it is essential to read the fare rules.
Read MoreChoose Preferences
General
For bookings made directly through an Airlink booking office, please complete the pre-formatted page here: https://www.flyairlink.com/tax-invoice
If you have booked through a Travel Agent, please contact your Travel Agent directly to obtain a tax invoice.
Check-in and Boarding
Passengers must present themselves for check-in at the designated check-in counter no later than the time stipulated below before the scheduled departure time of the flight as indicated on the Passenger's Ticket.
Domestic: Two (2) hours.
International / Regional: Three (3) hours.
Domestic: Boarding closes fifteen (15) minutes prior to the scheduled departure time.
International / Regional: Boarding closes twenty (20) minutes prior to the scheduled departure time.
Bookings
- If you booked through a travel agent, for rebooking or further assistance kindly contact your travel agent.
- If you booked directly on the Airlink website, Contact the Airlink Reservations Support desk on +27 11 451 7300 select option 1 or E-Ticketing@flyairlink.com, alternatively changes can be made on our website here
For further assistance kindly contact:
- the nearest Airlink Ticketing office
- Airlink Head Office Tel +27 11 451 7300 and select the relevant applicable menu option for further assistance
- E-mail e-ticketing@flyairlink.com for ticketing related queries
Tickets can be transferred to another Passenger and any error in the name or spelling of the name will mean that the ticket will have to be reissued and an administration fee will be charged for the same booking class. Children and infant discount applies. The charge amount varies for each country where the change is being made.
E-mail Airlink for the applicable name change fee specialassistance@flyairlink.com
This will not affect your booking as the information will be verified at the check-in counters on your day of travel.
You can select your seat preference when you check-in online 24 hours prior to your flightโs departure. Alternatively, seat preferences can be allocated when managing your booking on the following link: Manage My Booking
Passengers who fail to present themselves for a flight without advising the Airline in advance, no later than one (1) hour prior to the scheduled departure time will be a "no-show" and the Ticket flight coupon will be forfeited.
The same will apply if the Passenger does not present themselves for a flight, be it at the check-in counter for the check-in procedure or the boarding gate for the boarding procedure prior to departure. It is the Passengerโs responsibility to familiarize themselves with the terms and conditions of the fare and the Airline does not accept any responsibility for the Passengerโs failure to do so.
If you purchased your ticket through a travel agent, please contact your agent for further assistance.