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LATEST UPDATE - We have refreshed the look and improved the flow of our digital platforms. More Details

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LATEST UPDATE - We have refreshed the look and improved the flow of our digital platforms. More Details

LATEST TRAVEL NEWS AND UPDATES

Zimbabwe Immigration Update

Passengers traveling to Zimbabwe are now required to complete arrival forms online before departure, as paper forms are no longer in use. While iPads are provided at immigration in Zimbabwe for this purpose, completing the form on arrival may result in delays. To ensure a smoother and quicker journey through immigration, we recommend completing your form in advance by going to https://evisa.gov.zw/app/index.html

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Special Assistance Requests

Passengers with special requests are required to confirm their requests for assistance 72 hours before the flight, subject to availability.

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Book a Single Through-Fare Ticket to Avoid Delays

All international customers are urged to book one (1) single ticket with through-fares, as opposed to booking separate tickets to avoid flight delays. Please note that it is essential to read the fare rules.

Read More

LATEST UPDATE - We have refreshed the look and improved the flow of our digital platforms. More Details

Info Icon

LATEST UPDATE - We have refreshed the look and improved the flow of our digital platforms. More Details

LATEST TRAVEL NEWS AND UPDATES

Zimbabwe Immigration Update

Passengers traveling to Zimbabwe are now required to complete arrival forms online before departure, as paper forms are no longer in use. While iPads are provided at immigration in Zimbabwe for this purpose, completing the form on arrival may result in delays. To ensure a smoother and quicker journey through immigration, we recommend completing your form in advance by going to https://evisa.gov.zw/app/index.html

Read More

Special Assistance Requests

Passengers with special requests are required to confirm their requests for assistance 72 hours before the flight, subject to availability.

Read More

Book a Single Through-Fare Ticket to Avoid Delays

All international customers are urged to book one (1) single ticket with through-fares, as opposed to booking separate tickets to avoid flight delays. Please note that it is essential to read the fare rules.

Read More

Choose Preferences

Flight Preparations

Tranquillization of dogs and cats is not recommended. 

See General Container Requirements at the beginning of this chapter.

  • Feed the animal only a light meal and short drink approximately two hours before dispatch and exercise the animal immediately before dispatch. 
  • Snub nose dogs, such as boxers, bulldogs, pekinese and pugs, are affected more than other breeds by rarefied atmosphere and care must be taken to ensure that the front of the container has open bars from the top to the bottom of the box for ventilation. It is essential that the animal be free from respiratory troubles. 
  • Shipment of females in heat (oestrus) is not recommended.
  • Females with suckling young and unweaned animals will not be accepted for carriage. 
  • Weaned puppies younger than eight weeks must not be shipped due to possible dehydration effects in air transportation. Kittens likewise, younger than eight weeks must not be shipped but it is recommended that a veterinary certificate be provided for those under twelve weeks stating the animal(s) is/are fit to be transported because of their small size, especially as some breeds, renders them more susceptible to the effects of dehydration. 
  • Weaned puppies and kittens may travel well together. The quantity must be related to the size and strength of the individual animal. Avoid shipping a weakling which could be harmed by its companions. Certain national regulations require cats or dogs to be crated individually unless the consignment is a litter over 10 weeks with the mother. 
  • For pet animals, a familiar article in the container helps to placate the animal. Animal's name must be marked on the outside of the container.