Suspension of Cargo Operations at Windhoek Hosea Kutako International Airport

23 August 2023 - We have been obliged to suspend our cargo operations at Windhoek’s Hosea Kutako International Airport following the change in the airport’s ground handling and cargo service provider.

We apologize to our customers for the inconvenience and disruption this temporary measure is causing to their businesses.

While we are ready to work with Paragon, the new service provider, the safety and security of our passengers, personnel, and aircraft are paramount. We can only restore cargo operations when Paragon’s aviation security - including dangerous goods handling – and other cargo handling certifications, approvals, and protocols are in place. If we continue providing a cargo service at Windhoek without these, the integrity of our operations and international aviation safety and security will be compromised.

In the meantime, our passenger services to Windhoek are continuing. Since last Saturday, we have deployed a team of additional personnel from South Africa to assist Paragon with passenger processing. Although flights incur delays due to a shortage of ground handling equipment, we make up for lost time wherever possible to minimise inconveniencing customers.

We operate up to four return flights a day between Johannesburg and Windhoek and up to three a day between Cape Town and Windhoek.

Affected and concerned air freight customers should contact Airlink Cargo’s customer care center at +27 10 880 3631/2/3 or email [email protected] for updated information and advice.