LATEST UPDATE - Travel Advisory More Details
LATEST UPDATE - Travel Advisory More Details
LATEST TRAVEL NEWS AND UPDATES
๐ญ๐ฑ ๐๐ฒ๐ฏ๐ฟ๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Travel Advisory - St Helena Airport
Airlink is pleased to advise that St Helena Airport has regained Category 6 accreditation for its firefighting capabilities following extensive repairs and successful commissioning tests, accepted by the independent regulator, ASSI. We are working closely with the airport authorities to restart scheduled services to and from St Helena Island, with the first flight planned for Tuesday, 17 February, subject to favourable weather conditions. Please note that tickets will not be sold for the flights on 17 or 21 February. Customers who are already booked on these specific flights should travel as normal. Remaining seats will be prioritised for repatriation and allocated based on length of delay. Solomons will contact affected customers directly. We kindly ask that customers do not contact Airlink or the airport regarding these allocations. Bookings for Tuesday, 24 February and beyond will reopen in due course. Airlink thanks customers for their patience and understanding during this period and looks forward to resuming normal operations.
Read More๐ญ๐ฏ ๐๐ฒ๐ฏ๐ฟ๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Travel Advisory
Due to Tropical Cyclone Gezani impacting the Mozambican coast, Airlink has suspended all flights to and from Beira and Vilankulos for today, with possible disruptions over the coming days, as these conditions affect safe operations. For assistance, please contact the Airlink Reservations Support Desk on +27 (0)11 451 7300, selecting Option 1, or your travel agent. Further updates will be shared as they become available.
Read More๐ฒ ๐๐ฒ๐ฏ๐ฟ๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Travel Advisory
Airlink regrets to advise of the cancellation of all flight operations to and from St Helena Island with immediate effect due to operational challenges at St Helena Airport. Customers requiring assistance with booking changes should contact the Airlink Reservations office between 05h00 and 21h00 daily at +27 (0)11 451-7300, selecting Option 1, or their travel agencies. For more information on the challenges at St Helena Airport, please follow this link: http://www.sainthelena.gov.sh/st-helena-resilience-forumโฆ Airlink apologises for any inconvenience caused due to circumstances beyond our control. Updates will be provided as information becomes available.
Read More๐ฎ๐ฒ ๐๐ฎ๐ป๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Technical Notice
Frequent flyer details cannot be manually added during booking at this time. However, they can be added after the booking is completed via Manage My Booking. Alternatively, you may sign in to your Skybucks profile to book, or contact the Skybucks Team or Reservations for assistance on 011 451 7300.
๐ญ๐ฒ ๐๐ฎ๐ป๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Hoedspruit Flights Resume
Airlink has this morning resumed flights to and from Hoedspruit in Limpopo. However, this is subject to the local weather and conditions on the ground remaining favourable for flights. For updates on the status of flights, please check the Flight Info section on the website, Mobile App or contact your travel agent.
๐ญ๐ฐ ๐๐ฎ๐ป๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Hoedspruit Flights Affected by Floods
Airlink has suspended all flights to and from Hoedspruit in Limpopo due to severe floods, which have left many roads impassable and restricted access to the airport, which serves communities in the area as well as the nearby Kruger National Park and surrounding lodges and resorts. Flights will resume as soon as the relevant authorities declare it safe for the airport to resume operations. We are in constant liaison with local stakeholders, including SANParks and the various private lodges in the area, to assist passengers who are stranded at those destinations. Customers who are booked to fly to or from Hoedspruit this week will be updated as the situation evolves.
Service Disruption Notice: Flight Delays
Airlink advises customers that flights this afternoon and evening are delayed due to air traffic control constraints at Johannesburgโs O.R. Tambo International Airport. The disruptions are caused by ATNS staffing shortages and the suspension or expiry of certain instrument flight procedures. These issues have led to departure delays, airspace restrictions, and some flight diversions, impacting the overall schedule. Airlink is working to recover operations and minimise delays. Updates will be shared via Airlinkโs app, social media, and airport information screens.
Read MoreZimbabwe Immigration Update
Passengers traveling to Zimbabwe are now required to complete arrival forms online before departure, as paper forms are no longer in use. While iPads are provided at immigration in Zimbabwe for this purpose, completing the form on arrival may result in delays. To ensure a smoother and quicker journey through immigration, we recommend completing your form in advance by going to https://evisa.gov.zw/app/index.html
Read MoreSpecial Assistance Requests
Passengers with special requests are required to confirm their requests for assistance 72 hours before the flight, subject to availability.
Read MoreBook a Single Through-Fare Ticket to Avoid Delays
All international customers are urged to book one (1) single ticket with through-fares, as opposed to booking separate tickets to avoid flight delays. Please note that it is essential to read the fare rules.
Read More
LATEST UPDATE - Travel Advisory More Details
LATEST UPDATE - Travel Advisory More Details
LATEST TRAVEL NEWS AND UPDATES
๐ญ๐ฑ ๐๐ฒ๐ฏ๐ฟ๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Travel Advisory - St Helena Airport
Airlink is pleased to advise that St Helena Airport has regained Category 6 accreditation for its firefighting capabilities following extensive repairs and successful commissioning tests, accepted by the independent regulator, ASSI. We are working closely with the airport authorities to restart scheduled services to and from St Helena Island, with the first flight planned for Tuesday, 17 February, subject to favourable weather conditions. Please note that tickets will not be sold for the flights on 17 or 21 February. Customers who are already booked on these specific flights should travel as normal. Remaining seats will be prioritised for repatriation and allocated based on length of delay. Solomons will contact affected customers directly. We kindly ask that customers do not contact Airlink or the airport regarding these allocations. Bookings for Tuesday, 24 February and beyond will reopen in due course. Airlink thanks customers for their patience and understanding during this period and looks forward to resuming normal operations.
Read More๐ญ๐ฏ ๐๐ฒ๐ฏ๐ฟ๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Travel Advisory
Due to Tropical Cyclone Gezani impacting the Mozambican coast, Airlink has suspended all flights to and from Beira and Vilankulos for today, with possible disruptions over the coming days, as these conditions affect safe operations. For assistance, please contact the Airlink Reservations Support Desk on +27 (0)11 451 7300, selecting Option 1, or your travel agent. Further updates will be shared as they become available.
Read More๐ฒ ๐๐ฒ๐ฏ๐ฟ๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Travel Advisory
Airlink regrets to advise of the cancellation of all flight operations to and from St Helena Island with immediate effect due to operational challenges at St Helena Airport. Customers requiring assistance with booking changes should contact the Airlink Reservations office between 05h00 and 21h00 daily at +27 (0)11 451-7300, selecting Option 1, or their travel agencies. For more information on the challenges at St Helena Airport, please follow this link: http://www.sainthelena.gov.sh/st-helena-resilience-forumโฆ Airlink apologises for any inconvenience caused due to circumstances beyond our control. Updates will be provided as information becomes available.
Read More๐ฎ๐ฒ ๐๐ฎ๐ป๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Technical Notice
Frequent flyer details cannot be manually added during booking at this time. However, they can be added after the booking is completed via Manage My Booking. Alternatively, you may sign in to your Skybucks profile to book, or contact the Skybucks Team or Reservations for assistance on 011 451 7300.
๐ญ๐ฒ ๐๐ฎ๐ป๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Hoedspruit Flights Resume
Airlink has this morning resumed flights to and from Hoedspruit in Limpopo. However, this is subject to the local weather and conditions on the ground remaining favourable for flights. For updates on the status of flights, please check the Flight Info section on the website, Mobile App or contact your travel agent.
๐ญ๐ฐ ๐๐ฎ๐ป๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Hoedspruit Flights Affected by Floods
Airlink has suspended all flights to and from Hoedspruit in Limpopo due to severe floods, which have left many roads impassable and restricted access to the airport, which serves communities in the area as well as the nearby Kruger National Park and surrounding lodges and resorts. Flights will resume as soon as the relevant authorities declare it safe for the airport to resume operations. We are in constant liaison with local stakeholders, including SANParks and the various private lodges in the area, to assist passengers who are stranded at those destinations. Customers who are booked to fly to or from Hoedspruit this week will be updated as the situation evolves.
Service Disruption Notice: Flight Delays
Airlink advises customers that flights this afternoon and evening are delayed due to air traffic control constraints at Johannesburgโs O.R. Tambo International Airport. The disruptions are caused by ATNS staffing shortages and the suspension or expiry of certain instrument flight procedures. These issues have led to departure delays, airspace restrictions, and some flight diversions, impacting the overall schedule. Airlink is working to recover operations and minimise delays. Updates will be shared via Airlinkโs app, social media, and airport information screens.
Read MoreZimbabwe Immigration Update
Passengers traveling to Zimbabwe are now required to complete arrival forms online before departure, as paper forms are no longer in use. While iPads are provided at immigration in Zimbabwe for this purpose, completing the form on arrival may result in delays. To ensure a smoother and quicker journey through immigration, we recommend completing your form in advance by going to https://evisa.gov.zw/app/index.html
Read MoreSpecial Assistance Requests
Passengers with special requests are required to confirm their requests for assistance 72 hours before the flight, subject to availability.
Read MoreBook a Single Through-Fare Ticket to Avoid Delays
All international customers are urged to book one (1) single ticket with through-fares, as opposed to booking separate tickets to avoid flight delays. Please note that it is essential to read the fare rules.
Read MoreChoose Preferences
AirGateway Integrates Airlink NDC to Enhance Content Access for South African Travel Sellers
AirGateway, a Berlin-based NDC aggregator, and Airlink, Southern Africaโs leading premier full-service airline, are delighted to announce the full availability of Airlinkโs NDC content on the AirGateway platform. This integration is key to completing AirGateway's comprehensive NDC offering for South African travel sellers. Travel agencies, utilizing AirGateway's BookingPad agent desktop tool and AirGateway API , gain a single-point access to Airlink's inventory, including differential content and their exclusive NDC-only fares, delivering full end-to-end servicing functionality:
โ Shopping and Booking: Real-time access to Airlink content with BSP Agency Cash and Credit Cards as supported forms of payment.
โ Full Servicing: The ability to manage the entire booking lifecycle, including Automated Rebooks and Refunds, management of ancillary services (e.g., seating and baggage) and more.
Airlink's content is aggregated alongside more than 35 other global NDC providers , allowing agencies to centralize content streams in one platform. This access delivers essential additional functionalitiesโsuch as automated back-office integration and sophisticated traveller profile management solutionsโwithin AirGatewayโs unified platform, providing streamlined processes for managed travel sellers.
Quote from AirGateway: โWe are very glad to announce the successful integration of Airlink NDC v21.3. This powerful, future-proof channel is a crucial move for the South African market, offering our partners a unified platform to centralize content, streamline operations, and drive a better travel selling experience.โ - Jorge Dรญaz, CEO of AirGateway.
Quote from Airlink: โAirGatewayโs innovative NDC aggregation platform is a natural fit for Airlink as we continue to expand our global reach and modernise our distribution strategy,โ said Katherine Whelan, Airlink Chief Commercial Officer. โThis partnership enables us to deliver richer, more dynamic content to travel sellers while streamlining the booking experience and improving cost-efficiency. Itโs another exciting step forward in our commitment to innovation, service excellence, and empowering our trade partners.โ
About AirGateway
AirGateway is a Berlin-based travel tech company and one of the leading IATA NDC (New Distribution Capability) aggregators.
It is directly connected to more than 35 airlines, serving 490+ IATA-accredited agencies in over 65 countries, both via API and an end-to-end Agent Desktop solution BookingPad.
AirGateway's open platform also allows other partners such as booking tools, travel mobile app providers, traveler profile management tools, reporting tools or mid/back office systems to participate in the NDC value proposition, facilitating the easy transition of all its legacy processes to the agencies. Consolidators, TMCs, or tech providers looking for a reliable NDC partner and guidance can contact: sales@AirGateway.comTo start accessing Airlink NDC content via AirGateway, please proceed by filling in the Airlink NDC Onboarding form here and by selecting AirGateway as your preferred Airlink approved aggregator.
For more information on accessing Airlink' NDC content via the AirGateway platform, please reach out to our team at sales@airgateway.com
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