LATEST UPDATE - Travel Advisory More Details
LATEST UPDATE - Travel Advisory More Details
LATEST TRAVEL NEWS AND UPDATES
๐ญ๐ฑ ๐๐ฒ๐ฏ๐ฟ๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Travel Advisory - St Helena Airport
Airlink is pleased to advise that St Helena Airport has regained Category 6 accreditation for its firefighting capabilities following extensive repairs and successful commissioning tests, accepted by the independent regulator, ASSI. We are working closely with the airport authorities to restart scheduled services to and from St Helena Island, with the first flight planned for Tuesday, 17 February, subject to favourable weather conditions. Please note that tickets will not be sold for the flights on 17 or 21 February. Customers who are already booked on these specific flights should travel as normal. Remaining seats will be prioritised for repatriation and allocated based on length of delay. Solomons will contact affected customers directly. We kindly ask that customers do not contact Airlink or the airport regarding these allocations. Bookings for Tuesday, 24 February and beyond will reopen in due course. Airlink thanks customers for their patience and understanding during this period and looks forward to resuming normal operations.
Read More๐ญ๐ฏ ๐๐ฒ๐ฏ๐ฟ๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Travel Advisory
Due to Tropical Cyclone Gezani impacting the Mozambican coast, Airlink has suspended all flights to and from Beira and Vilankulos for today, with possible disruptions over the coming days, as these conditions affect safe operations. For assistance, please contact the Airlink Reservations Support Desk on +27 (0)11 451 7300, selecting Option 1, or your travel agent. Further updates will be shared as they become available.
Read More๐ฒ ๐๐ฒ๐ฏ๐ฟ๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Travel Advisory
Airlink regrets to advise of the cancellation of all flight operations to and from St Helena Island with immediate effect due to operational challenges at St Helena Airport. Customers requiring assistance with booking changes should contact the Airlink Reservations office between 05h00 and 21h00 daily at +27 (0)11 451-7300, selecting Option 1, or their travel agencies. For more information on the challenges at St Helena Airport, please follow this link: http://www.sainthelena.gov.sh/st-helena-resilience-forumโฆ Airlink apologises for any inconvenience caused due to circumstances beyond our control. Updates will be provided as information becomes available.
Read More๐ฎ๐ฒ ๐๐ฎ๐ป๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Technical Notice
Frequent flyer details cannot be manually added during booking at this time. However, they can be added after the booking is completed via Manage My Booking. Alternatively, you may sign in to your Skybucks profile to book, or contact the Skybucks Team or Reservations for assistance on 011 451 7300.
๐ญ๐ฒ ๐๐ฎ๐ป๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Hoedspruit Flights Resume
Airlink has this morning resumed flights to and from Hoedspruit in Limpopo. However, this is subject to the local weather and conditions on the ground remaining favourable for flights. For updates on the status of flights, please check the Flight Info section on the website, Mobile App or contact your travel agent.
๐ญ๐ฐ ๐๐ฎ๐ป๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Hoedspruit Flights Affected by Floods
Airlink has suspended all flights to and from Hoedspruit in Limpopo due to severe floods, which have left many roads impassable and restricted access to the airport, which serves communities in the area as well as the nearby Kruger National Park and surrounding lodges and resorts. Flights will resume as soon as the relevant authorities declare it safe for the airport to resume operations. We are in constant liaison with local stakeholders, including SANParks and the various private lodges in the area, to assist passengers who are stranded at those destinations. Customers who are booked to fly to or from Hoedspruit this week will be updated as the situation evolves.
Service Disruption Notice: Flight Delays
Airlink advises customers that flights this afternoon and evening are delayed due to air traffic control constraints at Johannesburgโs O.R. Tambo International Airport. The disruptions are caused by ATNS staffing shortages and the suspension or expiry of certain instrument flight procedures. These issues have led to departure delays, airspace restrictions, and some flight diversions, impacting the overall schedule. Airlink is working to recover operations and minimise delays. Updates will be shared via Airlinkโs app, social media, and airport information screens.
Read MoreZimbabwe Immigration Update
Passengers traveling to Zimbabwe are now required to complete arrival forms online before departure, as paper forms are no longer in use. While iPads are provided at immigration in Zimbabwe for this purpose, completing the form on arrival may result in delays. To ensure a smoother and quicker journey through immigration, we recommend completing your form in advance by going to https://evisa.gov.zw/app/index.html
Read MoreSpecial Assistance Requests
Passengers with special requests are required to confirm their requests for assistance 72 hours before the flight, subject to availability.
Read MoreBook a Single Through-Fare Ticket to Avoid Delays
All international customers are urged to book one (1) single ticket with through-fares, as opposed to booking separate tickets to avoid flight delays. Please note that it is essential to read the fare rules.
Read More
LATEST UPDATE - Travel Advisory More Details
LATEST UPDATE - Travel Advisory More Details
LATEST TRAVEL NEWS AND UPDATES
๐ญ๐ฑ ๐๐ฒ๐ฏ๐ฟ๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Travel Advisory - St Helena Airport
Airlink is pleased to advise that St Helena Airport has regained Category 6 accreditation for its firefighting capabilities following extensive repairs and successful commissioning tests, accepted by the independent regulator, ASSI. We are working closely with the airport authorities to restart scheduled services to and from St Helena Island, with the first flight planned for Tuesday, 17 February, subject to favourable weather conditions. Please note that tickets will not be sold for the flights on 17 or 21 February. Customers who are already booked on these specific flights should travel as normal. Remaining seats will be prioritised for repatriation and allocated based on length of delay. Solomons will contact affected customers directly. We kindly ask that customers do not contact Airlink or the airport regarding these allocations. Bookings for Tuesday, 24 February and beyond will reopen in due course. Airlink thanks customers for their patience and understanding during this period and looks forward to resuming normal operations.
Read More๐ญ๐ฏ ๐๐ฒ๐ฏ๐ฟ๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Travel Advisory
Due to Tropical Cyclone Gezani impacting the Mozambican coast, Airlink has suspended all flights to and from Beira and Vilankulos for today, with possible disruptions over the coming days, as these conditions affect safe operations. For assistance, please contact the Airlink Reservations Support Desk on +27 (0)11 451 7300, selecting Option 1, or your travel agent. Further updates will be shared as they become available.
Read More๐ฒ ๐๐ฒ๐ฏ๐ฟ๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Travel Advisory
Airlink regrets to advise of the cancellation of all flight operations to and from St Helena Island with immediate effect due to operational challenges at St Helena Airport. Customers requiring assistance with booking changes should contact the Airlink Reservations office between 05h00 and 21h00 daily at +27 (0)11 451-7300, selecting Option 1, or their travel agencies. For more information on the challenges at St Helena Airport, please follow this link: http://www.sainthelena.gov.sh/st-helena-resilience-forumโฆ Airlink apologises for any inconvenience caused due to circumstances beyond our control. Updates will be provided as information becomes available.
Read More๐ฎ๐ฒ ๐๐ฎ๐ป๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Technical Notice
Frequent flyer details cannot be manually added during booking at this time. However, they can be added after the booking is completed via Manage My Booking. Alternatively, you may sign in to your Skybucks profile to book, or contact the Skybucks Team or Reservations for assistance on 011 451 7300.
๐ญ๐ฒ ๐๐ฎ๐ป๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Hoedspruit Flights Resume
Airlink has this morning resumed flights to and from Hoedspruit in Limpopo. However, this is subject to the local weather and conditions on the ground remaining favourable for flights. For updates on the status of flights, please check the Flight Info section on the website, Mobile App or contact your travel agent.
๐ญ๐ฐ ๐๐ฎ๐ป๐๐ฎ๐ฟ๐ ๐ฎ๐ฌ๐ฎ๐ฒ - Hoedspruit Flights Affected by Floods
Airlink has suspended all flights to and from Hoedspruit in Limpopo due to severe floods, which have left many roads impassable and restricted access to the airport, which serves communities in the area as well as the nearby Kruger National Park and surrounding lodges and resorts. Flights will resume as soon as the relevant authorities declare it safe for the airport to resume operations. We are in constant liaison with local stakeholders, including SANParks and the various private lodges in the area, to assist passengers who are stranded at those destinations. Customers who are booked to fly to or from Hoedspruit this week will be updated as the situation evolves.
Service Disruption Notice: Flight Delays
Airlink advises customers that flights this afternoon and evening are delayed due to air traffic control constraints at Johannesburgโs O.R. Tambo International Airport. The disruptions are caused by ATNS staffing shortages and the suspension or expiry of certain instrument flight procedures. These issues have led to departure delays, airspace restrictions, and some flight diversions, impacting the overall schedule. Airlink is working to recover operations and minimise delays. Updates will be shared via Airlinkโs app, social media, and airport information screens.
Read MoreZimbabwe Immigration Update
Passengers traveling to Zimbabwe are now required to complete arrival forms online before departure, as paper forms are no longer in use. While iPads are provided at immigration in Zimbabwe for this purpose, completing the form on arrival may result in delays. To ensure a smoother and quicker journey through immigration, we recommend completing your form in advance by going to https://evisa.gov.zw/app/index.html
Read MoreSpecial Assistance Requests
Passengers with special requests are required to confirm their requests for assistance 72 hours before the flight, subject to availability.
Read MoreBook a Single Through-Fare Ticket to Avoid Delays
All international customers are urged to book one (1) single ticket with through-fares, as opposed to booking separate tickets to avoid flight delays. Please note that it is essential to read the fare rules.
Read MoreChoose Preferences
To request permission for a domestic pet to travel, contact the Airlink Reservations Support desk +27 11 451 7300 press 1 or email e-ticketing@flyairlink.com. This can be booked from Monday to Friday 07h30 โ 17h00 and must be done no later than 72 hours prior to departure
Regional Airlink flights: All other livestock and animals on Regional flights shall only be transported as manifested cargo.
For further information call Airlink Cargo +27 10 880 3634.
Pets in Cabin
Our policy on pets in cabin.
Conditions Of Carriage
Conditions relating to the transportation of domestic pets.
Flight Preparations
Preparations before dispatch.
General Care & Loading
Care and loading regulations.
Feeding and Watering Guide (For Emergency Use Only)
Our guide to Feeding and Watering.Requirements for Vaccinations
Frequently Asked Questions - Pets & Live Animals
Unfortunately, no pets are permitted in the Cabin.
Yes, domestic pets limited to small and medium sized dogs, cats and household birds, shall be carried in a pet container that meets the specification of the โIATA live animalsโ regulationsโ. Suitable pet containers may be purchased from selected pet shops. Domestic pets can be accepted at the airport for an Airlink domestic flight within the borders of South Africa subject to the animal in hold policy.
Carriage of domestic pets is subject to Carrierโs approval and must be booked no later than 72 hours prior to departure through Airlink Reservations Support desk who can be contacted on Tel +27 11 4517300 press 1 or email e-ticketing@flyairlink.com. Aircraft restrictions limit the quantity of certain domestic pets that can be accepted so it is advisable to pre-book.
For an Airlink regional flight or other animals contact the Airlink Cargo Customer Care Team tel +27 010 880 3631/2/3 or email customercare@airlinkcargo.co.za
An Emotional Support Dog or Psychiatric Support Dog (ESAN) can only be used by passengerโs diagnosed with mental or emotional disorder and need not have specific training for that function but must be trained to behave appropriately in a public setting and obey your commands. If this is not the case, you may need to provide a certificate indicating that the dog has been trained or the dog may not be allowed in the aircraft cabin.
Support dogs must be pre booked with the Airlink Revenue Control office +27 11 4517300 or +27 11 4517350 from Monday to Friday 07h30โ17h00 no later than 72 hours prior to departure. For flights over a weekend, as well as Monday, the cut-off for the necessary arrangements for special assistance must be no later than 15h00 on the Friday prior to the Passengerโs flight.
