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LATEST UPDATE - We have refreshed the look and improved the flow of our digital platforms. More Details

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LATEST UPDATE - We have refreshed the look and improved the flow of our digital platforms. More Details

LATEST TRAVEL NEWS AND UPDATES

Zimbabwe Immigration Update

Passengers traveling to Zimbabwe are now required to complete arrival forms online before departure, as paper forms are no longer in use. While iPads are provided at immigration in Zimbabwe for this purpose, completing the form on arrival may result in delays. To ensure a smoother and quicker journey through immigration, we recommend completing your form in advance by going to https://evisa.gov.zw/app/index.html

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Special Assistance Requests

Passengers with special requests are required to confirm their requests for assistance 72 hours before the flight, subject to availability.

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Book a Single Through-Fare Ticket to Avoid Delays

All international customers are urged to book one (1) single ticket with through-fares, as opposed to booking separate tickets to avoid flight delays. Please note that it is essential to read the fare rules.

Read More

LATEST UPDATE - We have refreshed the look and improved the flow of our digital platforms. More Details

Info Icon

LATEST UPDATE - We have refreshed the look and improved the flow of our digital platforms. More Details

LATEST TRAVEL NEWS AND UPDATES

Zimbabwe Immigration Update

Passengers traveling to Zimbabwe are now required to complete arrival forms online before departure, as paper forms are no longer in use. While iPads are provided at immigration in Zimbabwe for this purpose, completing the form on arrival may result in delays. To ensure a smoother and quicker journey through immigration, we recommend completing your form in advance by going to https://evisa.gov.zw/app/index.html

Read More

Special Assistance Requests

Passengers with special requests are required to confirm their requests for assistance 72 hours before the flight, subject to availability.

Read More

Book a Single Through-Fare Ticket to Avoid Delays

All international customers are urged to book one (1) single ticket with through-fares, as opposed to booking separate tickets to avoid flight delays. Please note that it is essential to read the fare rules.

Read More

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General Care & Loading

Containers of young animals of the same species may be loaded adjacent to each other. Containers with cats and containers with dogs must be kept apart, unless they are used to cohabiting. Care must be taken in loading different breeds of dogs to prevent snapping and disturbing one another and, in particular, where one animal is stronger than the other, subjecting the weaker of the two to fear.

Accompanied dogs and cats that are transported in the aircraft hold must comply with these Regulations.

Animals in quarantine must be segregated from those which are not.

  • Warning 1: Snub-nosed dogs must be stowed as far away as practical from other loads to ensure they have the largest amount of air space available in the hold. 
  • Warning 1: Snub-nosed dogs must be stowed as far away as practical from other loads to ensure they have the largest amount of air space available in the hold.