Our Operations at Windhoek Hosea Kutako International Airport
19 August 2023 - We apologize to our customers for the delays and inconvenience experienced arriving at and departing from Windhoek’s Hosea Kutako International Airport today.
We are alive to the situation at the airport where all operations are being affected. They follow the eviction of ground handling company, Menzies, and its overnight replacement by Paragon, a new service provider.
While the delays are beyond our control, to avoid bottlenecks and minimise delays, today we deployed a team of personnel from Johannesburg, Port Elizabeth and Cape Town in addition to our Windhoek staff to ensure our flights to and from the Namibian capital were not disrupted.
We operate up to four flights a day between Johannesburg and Windhoek and up to three a day between Cape Town and Windhoek.
We anticipate further teething issues as Paragon becomes fully resourced and equipped to deliver all of the services it has assumed. These include passenger check-in, boarding and disembarkation of flights, security on the aircraft parking apron, baggage handling, cleaning, and provisioning of flights.
Affected ticketholders, meeters, and greeters should visit www.flyairlink.com or Airlink’s social media channels for updated information and advice.