LATEST UPDATE - Travel Advisory More Details
LATEST UPDATE - Travel Advisory More Details
Airlink is pleased to advise that St Helena Airport has regained Category 6 accreditation for its firefighting capabilities following extensive repairs and successful commissioning tests, accepted by the independent regulator, ASSI. We are working closely with the airport authorities to restart scheduled services to and from St Helena Island, with the first flight planned for Tuesday, 17 February, subject to favourable weather conditions. Please note that tickets will not be sold for the flights on 17 or 21 February. Customers who are already booked on these specific flights should travel as normal. Remaining seats will be prioritised for repatriation and allocated based on length of delay. Solomons will contact affected customers directly. We kindly ask that customers do not contact Airlink or the airport regarding these allocations. Bookings for Tuesday, 24 February and beyond will reopen in due course. Airlink thanks customers for their patience and understanding during this period and looks forward to resuming normal operations.
Read MoreDue to Tropical Cyclone Gezani impacting the Mozambican coast, Airlink has suspended all flights to and from Beira and Vilankulos for today, with possible disruptions over the coming days, as these conditions affect safe operations. For assistance, please contact the Airlink Reservations Support Desk on +27 (0)11 451 7300, selecting Option 1, or your travel agent. Further updates will be shared as they become available.
Read MoreAirlink regrets to advise of the cancellation of all flight operations to and from St Helena Island with immediate effect due to operational challenges at St Helena Airport. Customers requiring assistance with booking changes should contact the Airlink Reservations office between 05h00 and 21h00 daily at +27 (0)11 451-7300, selecting Option 1, or their travel agencies. For more information on the challenges at St Helena Airport, please follow this link: http://www.sainthelena.gov.sh/st-helena-resilience-forum… Airlink apologises for any inconvenience caused due to circumstances beyond our control. Updates will be provided as information becomes available.
Read MoreFrequent flyer details cannot be manually added during booking at this time. However, they can be added after the booking is completed via Manage My Booking. Alternatively, you may sign in to your Skybucks profile to book, or contact the Skybucks Team or Reservations for assistance on 011 451 7300.
Airlink has this morning resumed flights to and from Hoedspruit in Limpopo. However, this is subject to the local weather and conditions on the ground remaining favourable for flights. For updates on the status of flights, please check the Flight Info section on the website, Mobile App or contact your travel agent.
Airlink has suspended all flights to and from Hoedspruit in Limpopo due to severe floods, which have left many roads impassable and restricted access to the airport, which serves communities in the area as well as the nearby Kruger National Park and surrounding lodges and resorts. Flights will resume as soon as the relevant authorities declare it safe for the airport to resume operations. We are in constant liaison with local stakeholders, including SANParks and the various private lodges in the area, to assist passengers who are stranded at those destinations. Customers who are booked to fly to or from Hoedspruit this week will be updated as the situation evolves.
Airlink advises customers that flights this afternoon and evening are delayed due to air traffic control constraints at Johannesburg’s O.R. Tambo International Airport. The disruptions are caused by ATNS staffing shortages and the suspension or expiry of certain instrument flight procedures. These issues have led to departure delays, airspace restrictions, and some flight diversions, impacting the overall schedule. Airlink is working to recover operations and minimise delays. Updates will be shared via Airlink’s app, social media, and airport information screens.
Read MorePassengers traveling to Zimbabwe are now required to complete arrival forms online before departure, as paper forms are no longer in use. While iPads are provided at immigration in Zimbabwe for this purpose, completing the form on arrival may result in delays. To ensure a smoother and quicker journey through immigration, we recommend completing your form in advance by going to https://evisa.gov.zw/app/index.html
Read MorePassengers with special requests are required to confirm their requests for assistance 72 hours before the flight, subject to availability.
Read MoreAll international customers are urged to book one (1) single ticket with through-fares, as opposed to booking separate tickets to avoid flight delays. Please note that it is essential to read the fare rules.
Read MoreLATEST UPDATE - Travel Advisory More Details
LATEST UPDATE - Travel Advisory More Details
Airlink is pleased to advise that St Helena Airport has regained Category 6 accreditation for its firefighting capabilities following extensive repairs and successful commissioning tests, accepted by the independent regulator, ASSI. We are working closely with the airport authorities to restart scheduled services to and from St Helena Island, with the first flight planned for Tuesday, 17 February, subject to favourable weather conditions. Please note that tickets will not be sold for the flights on 17 or 21 February. Customers who are already booked on these specific flights should travel as normal. Remaining seats will be prioritised for repatriation and allocated based on length of delay. Solomons will contact affected customers directly. We kindly ask that customers do not contact Airlink or the airport regarding these allocations. Bookings for Tuesday, 24 February and beyond will reopen in due course. Airlink thanks customers for their patience and understanding during this period and looks forward to resuming normal operations.
Read MoreDue to Tropical Cyclone Gezani impacting the Mozambican coast, Airlink has suspended all flights to and from Beira and Vilankulos for today, with possible disruptions over the coming days, as these conditions affect safe operations. For assistance, please contact the Airlink Reservations Support Desk on +27 (0)11 451 7300, selecting Option 1, or your travel agent. Further updates will be shared as they become available.
Read MoreAirlink regrets to advise of the cancellation of all flight operations to and from St Helena Island with immediate effect due to operational challenges at St Helena Airport. Customers requiring assistance with booking changes should contact the Airlink Reservations office between 05h00 and 21h00 daily at +27 (0)11 451-7300, selecting Option 1, or their travel agencies. For more information on the challenges at St Helena Airport, please follow this link: http://www.sainthelena.gov.sh/st-helena-resilience-forum… Airlink apologises for any inconvenience caused due to circumstances beyond our control. Updates will be provided as information becomes available.
Read MoreFrequent flyer details cannot be manually added during booking at this time. However, they can be added after the booking is completed via Manage My Booking. Alternatively, you may sign in to your Skybucks profile to book, or contact the Skybucks Team or Reservations for assistance on 011 451 7300.
Airlink has this morning resumed flights to and from Hoedspruit in Limpopo. However, this is subject to the local weather and conditions on the ground remaining favourable for flights. For updates on the status of flights, please check the Flight Info section on the website, Mobile App or contact your travel agent.
Airlink has suspended all flights to and from Hoedspruit in Limpopo due to severe floods, which have left many roads impassable and restricted access to the airport, which serves communities in the area as well as the nearby Kruger National Park and surrounding lodges and resorts. Flights will resume as soon as the relevant authorities declare it safe for the airport to resume operations. We are in constant liaison with local stakeholders, including SANParks and the various private lodges in the area, to assist passengers who are stranded at those destinations. Customers who are booked to fly to or from Hoedspruit this week will be updated as the situation evolves.
Airlink advises customers that flights this afternoon and evening are delayed due to air traffic control constraints at Johannesburg’s O.R. Tambo International Airport. The disruptions are caused by ATNS staffing shortages and the suspension or expiry of certain instrument flight procedures. These issues have led to departure delays, airspace restrictions, and some flight diversions, impacting the overall schedule. Airlink is working to recover operations and minimise delays. Updates will be shared via Airlink’s app, social media, and airport information screens.
Read MorePassengers traveling to Zimbabwe are now required to complete arrival forms online before departure, as paper forms are no longer in use. While iPads are provided at immigration in Zimbabwe for this purpose, completing the form on arrival may result in delays. To ensure a smoother and quicker journey through immigration, we recommend completing your form in advance by going to https://evisa.gov.zw/app/index.html
Read MorePassengers with special requests are required to confirm their requests for assistance 72 hours before the flight, subject to availability.
Read MoreAll international customers are urged to book one (1) single ticket with through-fares, as opposed to booking separate tickets to avoid flight delays. Please note that it is essential to read the fare rules.
Read More
Johannesburg, South Africa, February 11, 2025 – Embraer (NYSE: ERJ / B3: EMBR3), a global aerospace industry leader, and Airlink, Southern Africa’s premier airline, today inked a spare parts inventory support agreement covering the carrier’s all-Embraer fleet of 68 aircraft.
The agreement will see Airlink become the first African customer for the customized Embraer Collaborative Inventory Planning (ECIP) management system, which will optimize its inventory levels and reduce its operational costs for its fleet of ERJ and E-Jets. Airlink has been an Embraer aircraft operator and customer since 2001 with its fleet operating flights throughout Southern and East Africa, to Madagascar as well as to St Helena and Ascension islands in the South Atlantic.
“The longstanding relationship between Embraer and Airlink has matured over time through mutual understanding and close collaboration. Today Airlink is proudly the largest operator of Embraer Regional Jet airliners on the continent, and we have clear objectives of expanding and densifying our footprint, which will require additional capacity and more aircraft. Impeccable product support is an imperative to continuously deliver safe and reliable service excellence, which is an Airlink mantra. We are ‘joined at the hip’ with Embraer, and this ECIP speaks volumes to mutual commitment to optimizing the operational and economic performance of our fleet,” said Rodger Foster, Airlink Chief Executive Officer and Managing Director.
“Embraer has a long-term relationship with Airlink, which is one of our main customers worldwide. This deal shows the airline’s trust in our support. We will work even harder to help Airlink gain efficiency and reduce inventory costs in all operations through ECIP, a program that offers the best-in-class performance customized to each inventory, while providing access to Embraer’s global logistics network,” says Carlos Naufel, President and CEO, Embraer Services & Support.
ECIP offers several advantages to customers. First, most of the inventory investment is done by Embraer, reducing substantially the investment usually carried out by airlines. Also, fixed yearly pricing for each part allows customers to balance costs more precisely at guaranteed performance levels by Embraer Services & Support. The operation is data-driven, with a weekly ordering recommendation based on customer usage and stock level data that is created utilizing advanced software and Embraer Planning experience shared collaboratively. Finally, all airlines participating in ECIP can count on Embraer’s materials management expertise and a global logistics network with best-in-class performance.
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