Registered Name: Airlink (Pty) Ltd
Brand Name: Airlink
VAT Number: 4910126434
Registration Number: 1969/002554/07
We are currently working with a reduced staff complement and will attend to your call as quickly as we can. We do apologise for any inconvenience caused.
Reservations: +27 11 451 7300 select option 1 or email: e-ticketing@flyairlink.com
After Hours & Weekends email: e-ticketing@flyairlink.com
Customer Care: +27 11 451 7300 select option 3 or email: customercare@flyairlink.com
Our Head Office is open from 08h00 – 16h30 Monday to Friday.
- For Covid related enquires or to view our current flight schedule click on Plan your Travel
- To check in on line or to change your online booking, visit flyairlink.com then click on Manage and Fly
When calling our Head Office on 011 451 7300 we will direct your call according to the following:
| Query | Extension number | Email address |
|---|---|---|
| If you are calling about a booking you have made through your travel agent or an online agent such as travel start, Opodo, Go to Gate or Computicket, please contact the agent directly. | ||
| To make a new booking, change, cancel, make payment, name change or need assistance with a web related booking | press 1 | |
| For any special assistance, we require 3 working days’ notice for wheelchairs, meet and assist, unaccompanied minors, waitlists, pets and sporting equipment such as golf bags | press 2 | or email 4zrevenuecontrol@flyairlink.com |
| For refunds | press 3 | or email 4Zonlinerefunds@flyairlink.com |
| To request a tax invoice go to Manage and Fly on the website, then click on Manage your Booking or | press 3 | |
| For group bookings of 10 or more guests | press 4 | or email tourproduct@flyairlink.com |
| To share your complaint with our Customer Care Team | press 5 | or email customercare@flyairlink.com |
| If you have a Baggage related enquiry call 011 390 9872 | or email baggage@flyairlink.com | |
| For all your Cargo requirements call Airlink Cargo on 010 880 3632 or 060 969 7505 |
HEAD OFFICE (MODDERFONTEIN)
Tel. +27 11 451 7300
Fax. +27 11 451 7367
Email. info@flyairlink.com
Travel Agent Help Line. +27 11 451 7300
Customer Care Email. customercare@flyairlink.com
Monday - Friday: 8am - 4.30pm
Address. No.3, Greenstone Hill Office Park, Emerald Boulevard, Greenstone Hill, Modderfontein
PO Box 7529, Bonaero Park, 1622, South Africa
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Download a map to Airlink's Head Office
ESWATINI AIRLINK
Tel. +268 233 50100
Tel. +268 233 50101
Tel. +268 233 50102
Tel. +268 233 50103
Website. www.flyeswatiniairlink.com
Email. swaziairlink@flyairlink.com
Monday - Friday: 8am - 4.30pm
AIRLINK CARGO A DIVISION OF SA AIRLINK (PTY) LTD
Tel. +27 10 880 3631/2/3
Mobile +27 60 969 7505
Email. customercare@airlinkcargo.co.za
Website. www.airlinkcargo.co.za
TRAVEL AGENTS HELPLINE
Tel. +27 11 451 7350
Fax. +27 11 451 7367
Monday - Friday: 8am - 5pm
Saturday: 9am - 11am
TRAINING CENTRE AND AIRCRAFT MAINTENANCE FACILITY
Tel: +27 11 451 7300
Email: info@flyairlink.com
Monday - Friday: 8am - 4.30pm
Address: Northern Perimeter Road, Bonaero Park, Johannesburg, 1622
TRAVEL AGENTS HELPLINE
Click to download Q&A about 4Z Re-accommodation and Re-issue of SAA Tickets.
Click to download the 4Z ADM Policy document.
Click to download the 4Z REFUND Policy document.
Click to download the COVID 19 Memo 4Z (749)
Travel agents who require assistance can contact Airlink Reservations on +27 11 451 7300 select option 1 or email e-ticketing@flyairlink.com
Monday to Friday 8am - 4.30pm
After Hours & Weekends email: e-ticketing@flyairlink.com
Botswana
Gaborone - 00267 395 1820
Kasane - 00267 625 2354
Maun - 00267 686 5230
Democratic Republic of Congo
Lubumbashi - +(243) 81 999 11 01
Lesotho
Maseru - 00266 22 350 418/9
Mozambique
Beira - 00258 233 01570
Maputo - 00258 214 65487
Nampula - 00258 262 16770
Pemba - 00258 272 21700
Tete - 00258 252 20394
Vilanculos - 00258 293 82482
Madagascar
Antananarivo (Ario Town Office) - 00261 20 223 5990
Antananarivo (Ario Airport) - 00261 20 22 457 34
Nosy Be - 00261 34 2525117
Namibia
Walvis Bay - 00264 64 220 907
Windhoek - 00264 64 220 907
Eswatini (Swaziland)
Sikhuphe - 00268 233 50100/1/2/3
Tanzania
Dar es Salaam (City Office) - 00255 679 360 036 / 00255 222 134 600
Dar es Salaam (Airport Office) - 00255 685 224 004 / 00255 717 108 889
Zambia
Ndola - 00260 2126 122 06
Lusaka 00260 9763 133 56
Zimbabwe
Bulawayo - 00263 97 1337/8/9
Singapore
Reservations email:
Airlinksg@airlinepros.net
Hong Kong
Reservations email:
Airlinkhk@airlinepros.net
China
Reservations email:
Airlinkcn@airlinepros.net
Reservations email:
airlink@walshegroup.com
Reservations telephone:
1 300 211 382 toll free
(02) 4062 9271 Sydney local number
Austria
Reservations email:
Airlink.Austria@aviareps.com
Reservations telephone:
+43 1 585 36 31 50
Office Location:
Untere Donaustraße 11/3.OG
1020 Wien
Czech Republic
Reservations email:
Airlink.czechrepublic@aviareps.com
Reservations telephone:
+420 296 368 274
Office Location:
Vaclavske nam. 802/56
11000 Praha
Germany
Reservations email:
Airlink.Germany@aviareps.com
Reservations telephone:
+49 (0)1805 00 30 12
Office Location:
Kaiserstrasse 77
60329 Frankfurt am Main
United Kingdom
Reservations email:
LonRes.Airlink4Z@aviareps.com
Reservations telephone:
+44 (0)207 644 8846
Office Location:
7th Floor, The Mille
1000 Great West Road
Brentford, Middlesex TW8 9DW
Ireland
Reservations email:
Airlink.ie@aviareps.com
Reservations telephone:
+353 (1) 663 3933
Office Location:
3 Upper Mount Street, Dublin 2
Italy
Reservations email:
Airlink.Italy@aviareps.com
Reservations telephone:
+39 (0)2 43458383
Office Location:
Piazza Della Repubblica 32
Milan, Italy
Netherlands / Belgium / Luxemburg
Reservations email:
Airlink.Benelux@aviareps.com
Reservations telephone:
+31 (0)20 5200282
Office Location:
Capellalaan 121, 2132JM Hoofddorp, The Netherlands
France
Reservations email:
Airlink.France.res@aviareps.com
Reservations telephone:
+33 (0)18 78 94 878
Office Location:
122 avenue des Champs Elysées
75008, Paris, France
Portugal and Spain
Reservations email:
airlink.res.spain@aviareps.com
Reservations telephone:
+34 (0)91 56 25 522
Office Location:
Bravo Murillo 101, 6ª Planta
Office 3
28020 Madrid
Switzerland
Reservations email:
Airlink-Switzerland@aviareps.com
Reservations telephone:
ttel:+41 (0)44 286 99 62
Office Location:
Lavaterstrasse 66
8004 Zürich
Sweden / Denmark / Norway / Finland
Reservations email:
Res4Z.scan@aviareps.com
Reservations telephone:
+46 (0)85 55 69 152
Office Location:
Riddargatan 17
114 57 Stockholm
Sweden
Reservations email:
airlink@walshegroup.com
Reservations telephone:
09 888 4053
Office Location:
Level 6, 52 Swanson Street
Auckland, 1010
Cape Town - 021 936 2810
Durban - 011 451 7300
Bloemfontein - 051 408 3139
East London - 043 880 0040
George - 044 801 8401/02
Kimberley - 053 838 2171
Mthatha - 047 536 0024
Nelspruit Kruger - 013 750 2531/2/3/4
Pietermaritzburg - 033 386 9286
Polokwane - 015 288 0166
Port Elizabeth - 041 880 0813/4
Richards Bay - 035 880 0003/4
Skukuza - 013 735 5076/74
Sishen - 079 519 4606 (07:00am – 18:00pm)
Upington - 054 332 2161
Brazil
Reservations email:
Airlinkbr@airlinepros.net
Chile
Reservations email:
Airlinkch@airlinepros.net
Argentina
Reservations email:
Airlinkar@airlinpros.net
Mexico
Reservations email:
Airlinkmx@airlinepros.net
St Helena Island
Jamestown - 0029022523