Baggage
Question
What is my allowance for checked baggage?
Answer
Find details here.
Question
What is my allowance for cabin baggage?
Answer
Find details here.
Question
How do I arrange to pay for my excess baggage prior to departure?
Answer
The passenger will be required to pay for excess baggage upon arrival at the airport. Airlink does not offer the facility to pay for excess baggage online as passengers are rather encouraged to make payment at the airport so as to ensure accuracy of the excess baggage weight.
Question
What should I do if I have left an item on board?
Answer
You can contact our Baggage Department whom monitors lost property on (011) 390 9872
Check-in and Boarding
Question
At what time should I check-in for my flight?
Answer
Find details here.
Question
When will my flight close for boarding?
Answer
Find details here.
Bookings
Question
How can I select my seat preference for a flight?
Answer
Proceed to manage my booking located on our website www.flyairlink.com. You will be require to provide your booking reference number and surname into the necessary fields. After these details have been submitted, select “Seat Selection” then click on “Seat Reservation” and then select your required seating preference.
Question
How can I correct a name error on my ticket?
Answer
Find details here.
Question
Can I change my booking?
Answer
Find details here.
Question
What do I need to do after I have missed my flight?
Answer
Find details here.