LATEST TRAVEL NEWS AND UPDATES
Travel to Malawi
Passengers may experience payment difficulties when booking flights that are originating from Malawi. We are actively working on a solution internally. We encourage all customers who require flights originating from Malawi to contact a GSA (General Sales Agent) or Travel Agent.
Important Flight Notice
All international customers are urged to book one (1) single ticket with through-fares, as opposed to booking separate tickets to avoid flight delays. Please note that it is essential to read the fare rules.
Important EFT Payment Notice
PayGate has advised that Standard Bank has been re-enabled on SiD. Customers may still encounter issues completing payments for the moment.
We're launching new Lilongwe and Blantyre routes.
We will start operating flights from Johannesburg to Lilongwe on 4 September and to Blantyre on 5 September 2023.
Services Provided by Third Parties
In the event that the Airline arranges for another company to provide the Passenger with surface carriage or other services (for example, ground transfer, hotel reservation or accommodation or car rental) or if the Airline issues the Passenger with a Ticket or voucher relating to any such surface carriage or other services for the Passenger’s convenience, the Airline is acting only as the Passengers agent in making those arrangements or issuing the Ticket or voucher. The terms and conditions of the companies providing those services will apply to the Passenger and the Airline does not guarantee the quality and/or safety of such service on those companies’ behalf.
The Airline will have no liability to the Passenger regarding any surface carriage or other services the Airline may arrange for the Passenger in its capacity as the agent in making those arrangements which are to be provided by another company unless caused solely by the Airline’s gross negligence.
The Passenger will have the right to refuse the use of such third party services and the Airline will not accept any liability as a result of the Passenger’s decision to do so.
The use of the Airlink website to reserve any third-party services is at the passenger’s discretion. The third-party services made available on Airlink’s website is managed by the respective car hire and hotel companies. For clarification on the service bought please contact the third-party supplier. The information provided on Airlink’s website is distributed as received by the supplier. Therefore, Airlink cannot be held liable for any information that is not supplied and/or disclosed during the booking process.
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