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Conduct Aboard Aircraft

At all times during the Passenger’s carriage, the Passenger has a duty to behave in a manner which is not likely to:

  • 12.1.1

    contravene the Laws of any country and/or state which has jurisdiction over the aircraft;

  • 12.1.2

    endanger, threaten (whether by hoax threats or otherwise), injure or prejudice any person or property or create the risk or threat of injury or damage to health;

  • 12.1.3

    cause distress to, or be complained of as materially objectionable to, other persons aboard the aircraft, such conduct includes but are not limited to harassment, molestation, sexual assault, physical or verbal abuse;

  • 12.1.4

    cause, or be likely to cause, loss of or damage to the Airline’s property or that of other persons aboard the aircraft;

  • 12.1.5

    obstruct, hinder or interfere with the crew in the performance of their duties;

  • 12.1.6

    contravene any instruction or direction of the crew or the Airline (whether oral or by written notice) lawfully issued for the purpose of the safety or security of the aircraft and of persons or property and/or the comfort or convenience of Passengers, including but not limited to instructions concerning safety, security, seating, seat belts, smoking, consumption of alcohol or use of drugs, use of electronic equipment including, but not limited to, cellular telephones, laptop computers, PDAs, portable recorders, portable radios, compact disks, DVD and MP3 players, electronic games or transmitting devices (for example, radio controlled toys and two-way radios).

The Passenger is not allowed to consume alcohol aboard an aircraft (whether purchased as duty free from the Airline or someone else or otherwise obtained) unless it has been served by the Airline. The Airline has the right, at any time for any reason, to refuse to serve alcohol or to withdraw alcohol which has been served to any Passenger in the interest of safety and the comfort of our Passengers.

  • 12.3.1

    Smoking is not permitted on any of Airlink’s flights. The use of electronic, simulated smoking materials including cigarettes, pipes and cigars is prohibited.

  • 12.3.2

    No Passenger or crew may pack electronic cigarettes (e-cigarette) or other battery-operated electronic smoking devices (Vape, Twisp or similar) in the Checked Baggage. They are only permitted in Cabin baggage and not permitted to recharge or use the device while in the aircraft.

  • 12.3.3

    In the event the cabin baggage is removed and placed as SkyCheck baggage, Passengers shall remove all Lithium Ion batteries from the cabin baggage and carry this into the cabin of the aircraft.

  • 12.3.4

    No Passenger or crew may carry on his or her person or pack any drugs as defined in the Drugs and Drug Trafficking Act 140 of 1992 in the Checked Baggage and may only carry such items on his or her person or pack such items in Unchecked Baggage, if the use and possession of such drugs has been acquired from a medical practitioner, dentist, veterinarian (Medical Practitioner) or pharmacist acting on the oral instruction or written prescription of a Medical Practitioner or have otherwise been acquired in a lawful manner and as permitted in terms of applicable Laws (Permitted Drugs).

All Permitted Drugs must be kept in your hand luggage and you must have a medical letter on hand authorising you to use and possess the Permitted Drugs. Due to the public nature of airline travel and that of the business operations of the Airline, if you do not have the required medical authorisation to use and possess the Permitted Drugs, you will be prohibited from carrying such items on you person or from placing such items in Unchecked Baggage or Checked Baggage.

  • 12.4.1

    If the Airline reasonably believes that the Passenger has failed to fully observe all of the duties placed on the Passenger by Clause 12.1, Clause 12.2 and Clause 12.3 then:

    The Airline reserves the right to report the matter to any relevant police or other enforcement authority; and

  • 12.4.2

    The Airline reserves the right to take such measures as the Airline considers necessary to prevent the continuation or repetition of the offending conduct including but not limited to physical restraint and/or removal of the Passenger from the aircraft and/or refusal to carry the Passenger after a Stopover (whether made for the purpose of removing the Passenger from the aircraft or otherwise); and

  • 12.4.3

    The Airline reserves the right to refuse to carry the Passenger at any time in the future; and

  • 12.4.4

    The Passenger will reimburse the Airline for any costs the Airline incurs in order to:


    repair or replace property lost, damaged or destroyed by the Passenger;


    compensate any Passenger or crew member affected by the Passenger actions; and


    divert the aircraft to a destination other than the destination as indicated on the Ticket for the purpose of removing the Passenger from the aircraft.

  • The Airline reserves the right to use the value of any unused carriage on the Passenger’s Ticket or any of the funds in its possession to pay sums due to the Airline from the Passenger in regards to this Clause.