REPORTS TO: PLANNING DEPARTMENT SUPERVISOR
DIVISION: TECHNICAL SUPPORT – FLEET SUPPORT – MAINTENANCE PLANNING DEPARTMENT
LOCATION: HANGAR 1, NORTHERN PERIMETER ROAD, OFF ATLAS ROAD, BONAERO PARK, KEMPTON PARK, JOHANNESBURG

Purpose

The principal purpose is to process routine transactions associated to maintenance planning activities on the managed aircraft. Such routine transactions shall be based on the requirements of the associated Aircraft Maintenance Schedule (AMS), as well as on unscheduled or ad hoc scheduled inputs such as system defects reported by flight crew or maintenance personnel.

Knowledge, Skills, and Experience

1. The minimum education requirement is a Grade 12 certificate or equivalent.
2. Prior aircraft Maintenance Planning experience is a must.
3. Must be conversant with AMS, MPD and MRBR documentation.
4. Must have a strong knowledge of the SA CATS and SA CARs.
5. Strong computer literacy is necessary, preferably with experience on aircraft maintenance or continuing airworthiness management software systems.
6. Will attend training as and when required to do so.

Accountabilities

1. The employee shall be accountable for ensuring operations are conducted in accordance with applicable regulations and standards of the Operator and within the confines of the AOC and relevant operational specifications.
2. Responsible for the OHS in their area of responsibility and accountability reporting into this role.
3. Accountable for the management of safety risks and security threats to aircraft operations.

Responsibilities

1. Implement assigned Maintenance Planning duties i.a.w. relevant company
   policies and procedures as defined in the Maintenance Control Manual or
   associated controlled documentation.
2. Manage ‘aircraft task and component trees’ on the continuing airworthiness
   management software program to continuously assess the compliance status of
   a given aircraft to its associated AMS.
3. Process aircraft flight hour and cycle records from Technical Logs onto the
   continuing airworthiness management software program on a daily basis.
4. Process aircraft Technical Log defect entries and associated maintenance
   actions onto the continuing airworthiness management software program on a
   daily basis.
5. Process aircraft component change records onto the continuing airworthiness
   management software program to provide for accurate tracking of rotable or
   serialised components.
6. Enter new task or controlled component data, whether based on the AMS or ad
   hoc scheduled maintenance requirements like one-time repair, modification or
   inspection requirements derived from ADs or SBs, onto the continuing
   airworthiness management software program under the oversight/supervision of
   a Technical Maintenance Planner or the Planning Supervisor.
7. Track expiry intervals in respect of defer defects or other ad hoc deferred
   maintenance tasks or items.
8. Produce ‘due lists’ according to standard instructions to forecast and plan for
   upcoming scheduled or deferred maintenance items.
9. Prepare and issue work packs or work orders timeously for upcoming
   scheduled maintenance items.
10. Process electronic records onto the continuing airworthiness management
    software program in respect of completed work packs or work orders on a daily
    basis.
11. File processed aircraft maintenance and airworthiness records according to
    departmental archiving instructions in respect of such records.
12. Liaise with the Stores function to plan timeously for known materials
    requirements in respect of scheduled or deferred maintenance items.
13. Notify the Continuing Airworthiness Manager promptly if a condition subject to
    mandatory occurrence reporting is identified in the maintenance records of a
    managed aircraft.
14. Maintain aircraft or other Class I product logbooks, or log cards for the case of
    aircraft landing gears and other relevant Class II products, under the
    oversight/supervision of a Technical Maintenance Planner or the Planning
    Supervisor.
15. Responsibilities must be carried out in accordance with Company Standards as
    laid out in the manuals of procedure, and Occupational Health and Safety
    Standards.
16. Will assist with any additional tasks within the context of the job description..

HOW TO APPLY?
PLEASE REGISTER ON OUR RECRUITMENT PORTAL: http://airlink.cloudrecruit.io
REFERENCE NUMBER: AMP-TS-FS-PD-0819

APPLICATIONS TO BE SUBMITTED BY NO LATER THAN: MONDAY, 26 AUGUST 2019

PLEASE NOTE: PERMANENT EMPLOYEES OF THE S A AIRLINK GROUP OF COMPANIES WILL BE CONSIDERED IN THE FIRST INSTANCE THEREAFTER EXTERNAL APPLICANTS WILL BE CONSIDERED!

PLEASE TAKE NOTE: ONLY SHORT-LISTED APPLICANTS WILL BE CONTACTED.  APPLICANTS WHO HAVE NOT BEEN CONTACTED WITHIN 30 DAYS OF THE CLOSING DATE CAN ASSUME THAT THEY WERE NOT SHORT LISTED FOR AN INTERVIEW AND ARE HEREBY THANKED FOR THEIR APPLICATION

REPORTS TO: RESERVATIONS CONTROL MANAGER
DIVISION: INVENTORY & REVENUE CONTROL DEPARTMENT
LOCATION: S A AIRLINK (PTY) LTD., BUILDING 3, GREENSTONE HILL OFFICE PARK,
GREENSTONE EXT. 22, EMERALD BOULEVARD, GREENSTONE HILL,
MODDERFONTEIN

Purpose

Managing/Control all allocated flights on a daily basis to ensure maximum passenger load and revenue on all flights, ensure that all related special services are addressed, ensure that all post departure processes are accurate and finalized for revenue purposes, and assist the Travel trade and Airlink stations with ticketing, reservations, refunds and EMD queries.

Knowledge, Skills, and Experience

1. The minimum education requirement is a Grade 12 certificate.
2. Extensive knowledge of relevant CRS (Computer Reservation System).
3. 3 Years working experience within the Airline Industry.
4. Travel diploma in Travel and Tourism would be an added advantage.
5. Must have a minimum of 2 years reservations and ticketing experience.
6. Computer literate on Microsoft Excel and Word.
7. Must have good telephone manners and negotiation skills.
8. Must have the ability to work under pressure and conform to routine.
9. Problem solving and investigation strengths of high importance.
10. Must be a team player.
11. Must be able to take initiative and have internal drive.
12. Must be honest and reliable.
13. Must be able to work shifts within general office hours from Monday to Friday as defined.
14. Must be able to work weekends and Public holidays on a roster basis.
15. Will attend training as and when required to do so.

Accountabilities

1. The employee shall be accountable for ensuring operations are conducted in accordance with applicable regulations and standards of the Operator and within the confines of the AOC and relevant operational specifications
2. Responsible for the OHS in their area of responsibility and accountability reporting into this role.
3. Accountable for the management of safety risks and security threats to aircraft operations.
4. Access AERS (Airlink Enquiry Reservations System).
5. Process the flights in AERS to ensure all revenue has been accounted for.
6. Investigate and problem solving loss of revenue.
7. Ensure all post departure figures balance for Revenue purposes.
8. Must be able to liaise by phone/email with the Travel Trade, Outstations and Passengers.
9. Process extensive preflight checks to confirm waitlist to maximize revenue on each flight.
10. Adherence to IATA general ticketing and reservations regulations.

Responsibilities

1. Some Airlink stations require manual intervention and may require assistance
   from the Revenue Controller to assist with; passenger name lists/ticketed passengers/un-ticketed passengers to be printed 24 hours before their flights depart.
2. On a timeously manner all queues to be attended to i.e. waitlists, special
   requests (UMNR’s / MEDA’s), pre-seating and confirmation of special meals.
3. Process Pre-flight checks on all flights to ensure all passengers are ticketed
   and no duplicate bookings exist.
4. Airlink stations may require the assistance of the revenue controller to assist
   with reissues, on an Involuntary or Voluntary.
5. Ensure waitlists reports are accurate and compiled on a daily basis.
6. Serve as a helpdesk for agents, passengers and travel trade.
7. Must be able to answer the telephone and respond to emails.
8. Adhering to Airlink’s Policies and Procedures.
9. Adhering to Fare rules.
10. Processing of Refunds as per Fare rules, Policies and Procedures.
11. Process and action all work lists on AERS.
12. Dealing with irate passenger/agents.
13. Able to make bookings, issue electronic tickets and issue EMD’s
14. Ensure the process of ordering Special meal requests are processed in the
    Airlink Cargo meal system on a daily basis. With the printed list filed away for back up.
15. Ensure the catering is compiled and emailed to the correct department on a
    daily basis
16. Manage block space agreements when required.
17. Responsibilities must be carried out in accordance with Company Standards
    as laid out in the manuals of procedure, and Occupational Health and Safety
    Standards.
18. Will assist with any additional tasks within the context of the job description.

HOW TO APPLY?
PLEASE REGISTER ON OUR RECRUITMENT PORTAL: http://airlink.cloudrecruit.io
REFERENCE NUMBER: RC-I&RCD-0819

APPLICATIONS TO BE SUBMITTED BY NO LATER THAN: MONDAY, 26 AUGUST 2019

PLEASE NOTE: PERMANENT EMPLOYEES OF THE S A AIRLINK GROUP OF COMPANIES WILL BE CONSIDERED IN THE FIRST INSTANCE THEREAFTER EXTERNAL APPLICANTS WILL BE CONSIDERED!

PLEASE TAKE NOTE: ONLY SHORT-LISTED APPLICANTS WILL BE CONTACTED.  APPLICANTS WHO HAVE NOT BEEN CONTACTED WITHIN 30 DAYS OF THE CLOSING DATE CAN ASSUME THAT THEY WERE NOT SHORT LISTED FOR AN INTERVIEW AND ARE HEREBY THANKED FOR THEIR APPLICATION