REPORTS TO: LINE FLEET LEADERS / CABIN SERVICES MANAGER - LINE
DIVISION: FLIGHT OPERATIONS DEPARTMENT - CABIN SERVICES
LOCATION: O R TAMBO INTERNATIONAL AIRPORT and CAPE TOWN INTERNATIONAL AIRPORT

Purpose

Monitor day to day performance, grooming and conduct of all Flight Attendants while on duty, Interact with Flight Attendants to facilitate problem solving, maintain discipline and liaise with operating crew and Fleet Leaders. Display leadership qualities and lead at team on board the aircraft.

Knowledge, Skills and Experience

1. The minimum education requirement is a Grade 12 certificate or equivalent.
2. Must have a valid CAA Flight Attendant License.
3. Minimum of 1 year flying experience within Airlink .
4. Leadership skills.
5. Have excellent knowledge of the Airlink FAM, Airlink Flight Operations Manual and company rules and policies.
6. Must be computer literate on MS Word and Excel.
7. Will attend training as and when required to do so.

Accountabilities

1. Will be in charge and manage a number of Flight Attendants.
2. To ensure quality standards are maintained on board the aircraft.
3. To maintain a high standard of safety and service procedures on-board the aircraft.
4. Maintain Flight Attendant qualification of Aircraft Type and operate as a Flight  Attendant when rostered to do so.
5. The employee shall be accountable for ensuring operations are conducted in accordance with applicable regulations and standards of the Operator and within the confines of the AOC and relevant operational specifications;
6. Responsible for the OHS in their area of responsibility and accountability reporting into this role.
7. Accountable for the management of safety risks and security threats to  aircraft operations. 

Responsibilities

1. Shall meet all the requirements of the Flight Attendant, but will have the additional duties outlined below;
2.  Responsible to conform and provide guidance to other crew members to ensure that all cabin personnel conduct themselves according to the standards and polices outlined in this manual;
3.  While on active duty, is responsible to the Captain for duties concerning passenger safety and comfort;
4.  Shall conduct a pre-flight briefing prior to flight departure at sign on time.
5.  Shall ensure that operating Flight Attendants are proficient: this is determined at the time of the crew briefing by questioning crew members to ensure that their knowledge of safety policy, emergency equipment, emergency procedures and first aid is sufficient to successfully perform duties in an emergency;
6.  Be the on-board liaison between the Flight Attendants and the Flight Deck;
7.  Responsible to ensure that all Flight Attendants have all their mandatory items for duty
8.  Shall ensure that all Flight Attendants have read the Safety Notices and Company Policies;
9.  Provides active leadership of in-flight team, both on and off the aircraft – leading by example, setting high standards for customer contact and sensitivity to customer needs;
10.  Ensures that all on-board service in both the Business Class cabin and Economy Class cabin are delivered to the standards established by Airlink; should this service be modified for any reason, this must be documented on the Flight Report;
11.  Must complete all paperwork as required, including the Flight Report and cabin defect log book
12.  Actively solicits passenger and crew feedback on all aspects of the service;
13.  Looks for ways to enhance and improve the quality of services offered; and
14.  Guides and assists the Flight Attendants in the performance of their duties.
15.  Crew co-ordination: Be actively involved in conflict resolution. Interact with Cabin Attendants in a supportive manner.
16.  Must be well groomed at all times while in uniform.
17.  Responsibilities must be carried out in accordance with Company Standards as laid out in the manuals of procedure, and Occupational Health and Safety Standards.
18.  Will assist with any additional tasks within the context of the job description.

HOW TO APPLY

CV FOR THE ATTENTION OF: JAIMIE-LEE KARELS

ONLY REFERENCE NUMBER TO BE QUOTED AS SUBJECT: IFA - CS - 0319

APPLICATIONS TO BE SUBMITTED BY NO LATER THAN: THURSDAY, 21 MARCH 2019

PLEASE TAKE NOTE: PERMANENT EMPLOYEES OF THE SA AIRLINK GROUP OF COMPANIES WILL BE CONSIDERED IN THE FIRST INSTANCE THEREAFTER EXTERNAL APPLICANTS WILL BE CONSIDERED.

PLEASE NOTE:ONLY SHORT-LISTED APPLICANTS WILL BE CONTACTED. APPLICANTS WHO HAVE NOT BEEN CONTACTED WITHIN 30 DAYS OF THE CLOSING DATE CAN ASSUME THAT THEY WERE NOT SHORT LISTED FOR AN INTERVIEW AND ARE HEREBY THANKED FOR THEIR APPLICATION.

REPORTS TO: BRANCH MANAGER
DIVISION: PHALABORWA
LOCATION: PHALABORWA

Purpose

To ensure professional handling of passengers and their baggage on and off flights and to assist with passenger enquiries, ticket sales and reservations.

Knowledge, Skills and Experience

1. The minimum education requirement is a Grade 12 certificate or equivalent.
2. Must have a Travel and Tourism Diploma or minimum 1 year working experience within the Airline Industry (Relevant Check-in or Ticketing or Passenger Handling Course)
3. Must have experience within the hospitality industry.
4. Must have good communication skills and customer care.
5. Must be computer literate on Microsoft Excel and Word.
6. Willing to work shifts which include weekends and public holidays.
7. Must have reliable transport.
8. Ticket sales and reservations experience will be advantageous.
9. Will attend training as and when required to do so.

Accountabilities

1. To ensure that SA Airlink customers receive excellent service.
2. The employee shall be accountable for ensuring operations are conducted in accordance with applicable regulations and standards of the Operator and within the confines of the AOC and relevant operational specifications;.
3. Responsible for the OHS in their area of responsibility and accountability reporting into this role.
4. Accountable for aviation safety and security in their area of responsibility and accountability.

Responsibilities

1. Responsible for check-in of passenger and allocation of seats.
2. Maintains and monitors standby lists for flights.
3. Responsible for passenger’s safety on apron (escorting passengers to the aircraft).
4. Responsible for reservations and ticketing.
5. Responsible for dealing with passenger enquiries.
6. Assisting passengers with delays and luggage.
7. Responsibilities must be carried out in accordance with Company Standards as laid out in the manuals of procedure, and Occupational Health and Safety Standards.
8. Will assist with any additional tasks within the context of the job description.

HOW TO APPLY

PLEASE REGISTER ON OUR RECRUITMENT PORTAL:http://airlink.cloudrecruit.io

REFERENCE NUMBER:  PHA-PHW- 0319

APPLICATIONS TO BE SUBMITTED BY NO LATER THAN: THURSDAY, 21 MARCH 2019

PLEASE TAKE NOTE: PERMANENT EMPLOYEES OF THE SA AIRLINK GROUP OF COMPANIES WILL BE CONSIDERED IN THE FIRST INSTANCE THEREAFTER EXTERNAL APPLICANTS WILL BE CONSIDERED.

PLEASE NOTE:ONLY SHORT-LISTED APPLICANTS WILL BE CONTACTED. APPLICANTS WHO HAVE NOT BEEN CONTACTED WITHIN 30 DAYS OF THE CLOSING DATE CAN ASSUME THAT THEY WERE NOT SHORT LISTED FOR AN INTERVIEW AND ARE HEREBY THANKED FOR THEIR APPLICATION.

REPORTS TO: BRANCH MANAGER
DIVISION: UMTATA
LOCATION: UMTATA

Purpose

To ensure professional handling of passengers and their baggage on and off flights and to assist with passenger enquiries, ticket sales and reservations.

Knowledge, Skills and Experience

1. The minimum education requirement is a Grade 12 certificate or equivalent.
2. Must have a Travel and Tourism Diploma or minimum 1 year working experience within the Airline Industry (Relevant Check-in or Ticketing or Passenger Handling Course)
3. Must have experience within the hospitality industry.
4. Must have good communication skills and customer care.
5. Must be computer literate on Microsoft Excel and Word.
6. Willing to work shifts which include weekends and public holidays.
7. Must have reliable transport.
8. Ticket sales and reservations experience will be advantageous.
9. Will attend training as and when required to do so.

Accountabilities

1. To ensure that SA Airlink customers receive excellent service.
2. The employee shall be accountable for ensuring operations are conducted in accordance with applicable regulations and standards of the Operator and within the confines of the AOC and relevant operational specifications;.
3. Responsible for the OHS in their area of responsibility and accountability reporting into this role.
4. Accountable for aviation safety and security in their area of responsibility and accountability.

Responsibilities

1. Responsible for check-in of passenger and allocation of seats.
2. Maintains and monitors standby lists for flights.
3. Responsible for passenger’s safety on apron (escorting passengers to the aircraft).
4. Responsible for reservations and ticketing.
5. Responsible for dealing with passenger enquiries.
6. Assisting passengers with delays and luggage.
7. Responsibilities must be carried out in accordance with Company Standards as laid out in the manuals of procedure, and Occupational Health and Safety Standards.
8. Will assist with any additional tasks within the context of the job description.

HOW TO APPLY

PLEASE REGISTER ON OUR RECRUITMENT PORTAL:http://airlink.cloudrecruit.io

REFERENCE NUMBER:  PHA-UTT- 0319

APPLICATIONS TO BE SUBMITTED BY NO LATER THAN: THURSDAY, 21 MARCH 2019

PLEASE TAKE NOTE: PERMANENT EMPLOYEES OF THE SA AIRLINK GROUP OF COMPANIES WILL BE CONSIDERED IN THE FIRST INSTANCE THEREAFTER EXTERNAL APPLICANTS WILL BE CONSIDERED.

PLEASE NOTE:ONLY SHORT-LISTED APPLICANTS WILL BE CONTACTED. APPLICANTS WHO HAVE NOT BEEN CONTACTED WITHIN 30 DAYS OF THE CLOSING DATE CAN ASSUME THAT THEY WERE NOT SHORT LISTED FOR AN INTERVIEW AND ARE HEREBY THANKED FOR THEIR APPLICATION.

REPORTS TO: BRANCH MANAGER/SUPERVISOR
DIVISION: SKUKUZA BRANCH
LOCATION: SKUKUZA

Purpose

To ensure the handling of passenger’s baggage on and off the aircraft.

Knowledge, Skills and Experience

1. The minimum education requirement is a Grade 12 certificate or equivalent
2. Must have customer services skills
3. Must be literate, numeric and have good comprehension of English.
4. Must be willing to work shifts.
5. Must have a valid Driver’s License.
6. Will attend training as and when required to do so.

Accountabilities

1. The employee shall be accountable for ensuring operations are conducted in accordance with applicable regulations and standards of the Operator and within the confines of the AOC and relevant operational specifications
2. Responsible for the OHS in their area of responsibility and accountability reporting into this role.
3. Accountable for the management of safety risks and security threats to aircraft operations.

Responsibilities

1. Handling of all passenger baggage and cargo including sorting, loading and unloading of all items.
2. Assist with cleaning of aircraft on turnaround when available.
3. Acts as liaison in communicating between the crew and other services such as fueling and catering.
4. Ensure serviceability of ground equipment.
5. Assist Ramp Staff in overseeing the loading and offloading of baggage and Sky check
6. Responsible for the replenishment and stock of the uplift.
7. Assist with check-in or boarding when requested.
8. Convey flight figures and any relevant paperwork to the crew.
9. Convey documentation to Customs and Immigration for all regional flights, if applicable.
10. Assist with wheelchairs, unaccompanied minors and meet and assist passengers.
11. Responsibilities must be carried out in accordance with Company Standards as laid out in the manuals of procedure, and Occupational Health and Safety Standards.
12. Will assist with any additional tasks within the context of the job description.

HOW TO APPLY

PLEASE REGISTER ON OUR RECRUITMENT PORTAL:http://airlink.cloudrecruit.io

REFERENCE NUMBER: BHA-SZK- 0319

APPLICATIONS TO BE SUBMITTED BY NO LATER THAN: THURSDAY, 21 MARCH 2019

PLEASE TAKE NOTE: PERMANENT EMPLOYEES OF THE SA AIRLINK GROUP OF COMPANIES WILL BE CONSIDERED IN THE FIRST INSTANCE THEREAFTER EXTERNAL APPLICANTS WILL BE CONSIDERED.

PLEASE NOTE:ONLY SHORT-LISTED APPLICANTS WILL BE CONTACTED. APPLICANTS WHO HAVE NOT BEEN CONTACTED WITHIN 30 DAYS OF THE CLOSING DATE CAN ASSUME THAT THEY WERE NOT SHORT LISTED FOR AN INTERVIEW AND ARE HEREBY THANKED FOR THEIR APPLICATION.

REPORTS TO: CREW CHIEF – LINE & BASE MAINTENANCE
DIVISION: TECHNICAL SUPPORT DEPARTMENT – AMO - LINE & BASE MAINTENANCE
LOCATION: OR TAMBO INTERNATIONAL AIRPORT, JONES ROAD, SOUTH AFRICAN AIRWAYS TECHNICAL GATE, HANGAR 2.

Purpose

Maintain a fleet of modern turbine powered aircraft, in all discipline whilst delivering scheduled tasks and paper trail within the outstations maintenance department of the company

Knowledge, Skills and Experience

1. Completed recognised Apprenticeship and holds a relevant trade certificate.
2. May hold a valid W-Electrical, Avionic and and/or X-Compass swing SACAA license and appropriate company approval.
3. Good Aircraft Maintenance experience.
4. CATS & CARS and Human Factors courses.
5. Instruments, Electrician and Avionic CAT X courses are a must.
6. 3-5 years aircraft maintenance experience of any type is advantageous, with regional airliner experience on company or similar aircraft types being of greatest benefit.
7. Experience on the fleet would be an advantage.
8. Will attend training as and when instructed to do so.

Accountabilities

1. Accountable for the correct application of the knowledge and competence applied to all work done within scope of certificate of authority as well as ensuring all work is done only within the scope of certificate of authority.
2. Responsible to deliver scheduled tasks and paper trail.
3. Must comply with the Company’s Operational Procedures.
4. Ensure that all paperwork is up to date and correct according to standard operating procedures.
5. The employee shall be accountable for ensuring operations are conducted in accordance with applicable regulations and standards of the Operator and within the confines of the AOC and relevant operational specifications.
6. Responsible for the OHS in their area of responsibility and accountability reporting into this role.
7. Accountable for the management of safety risks and security threats to aircraft operations.

Responsibilities

1. All maintenance must be carried out in accordance with all of the relevant instructions, regulations and procedures that have been issued by the company and the Commissioner of Civil Aviation.
2. Working independently on heavy maintenance, snags or inspections.
3. Responsible for applying the knowledge and competence within Scope of Certificate of Authority.
4. Responsible for applying the knowledge and competence within Scope of Certificate of Authority.
5. Responsible for adhering to maintenance schedules and procedures.
6. All maintenance is done in accordance with the company procedures.
7. All tools and equipment, including personal tools are clearly marked and listed in the tool and equipment list.
8. Responsibilities must be carried out in accordance with Company Standards as laid out in the manuals of procedure, and Occupational Health and Safety Standards.
9. Will assist with any additional tasks within the context of the job description.

HOW TO APPLY

PLEASE REGISTER ON OUR RECRUITMENT PORTAL: https://flyairlink.scarecrow.co.za

APPLICATIONS TO BE SUBMITTED BY NO LATER THAN: MONDAY, 1 MARCH 2019

PLEASE TAKE NOTE: PERMANENT EMPLOYEES OF THE SA AIRLINK GROUP OF COMPANIES WILL BE CONSIDERED IN THE FIRST INSTANCE THEREAFTER EXTERNAL APPLICANTS WILL BE CONSIDERED.

PLEASE NOTE:ONLY SHORT-LISTED APPLICANTS WILL BE CONTACTED. APPLICANTS WHO HAVE NOT BEEN CONTACTED WITHIN 30 DAYS OF THE CLOSING DATE CAN ASSUME THAT THEY WERE NOT SHORT LISTED FOR AN INTERVIEW AND ARE HEREBY THANKED FOR THEIR APPLICATION.

REPORTS TO: CEO AND EXECUTIVE TEAM MEMBERS
DIVISION: HEAD OFFICE
LOCATION: AIRLINK HEAD OFFICE

Purpose

The effective management of administration for a team of Executive Managers on a daily basis. Ensuring that company Cleaning, Driving and Reception Staff based at Head Office are well supervised.

Knowledge, Skills and Experience

1. The minimum education requirement is a Grade 12 certificate or equivalent.
2. A relevant tertiary qualification will be an advantage
3. Adept in Technology. Having the technological skills necessary to perform data entry, manage team calendars, and create company reports
4. Expert knowledge of Microsoft Office Suite of Packages
5. Accuracy of work is critical.
6. Good planning and organising skills
7. Ability to multitask, prioritize and manage time effectively and optimally
8. Must be able to type minutes speedily including Dictaphone typing
9. Knowledge of Airlink’s business structures and teams will be an advantage
10. High degree of attention to detail and accuracy
11. A minimum of  5 years’ experience as an executive assistant along with experience within the supervision of junior staff members.
12. Will attend training as and when required to do so

Accountabilities

1. Ensuring all Executive Team Members time within the office is managed
2. Appointments for Executive Managers are planned and executed well.
3. Ensuring the record of meetings are kept and accurate
4. Ensuring the confidentiality of Executive Team Members information
5. The effective management of the SA Airlink Info Account
6. The employee shall be accountable for ensuring operations are conducted in accordance with applicable regulations and standards of the Operator and within the confines of the AOC and relevant operational specifications;
7. Responsible for the OHS in their area of responsibility and accountability reporting into this role.

Responsibilities

1. Answering calls, taking messages and handling correspondence
2. Screening all calls
3. Maintaining diaries and arranging appointments
4. Typing, including Dictaphone typing
5. Filing
6. Organising and servicing meetings
7. Liaising with relevant organisations and clients
8. Meeting and greeting clients
9. Managing boardroom bookings
10. Supervising cleaning staff and receptionists
11. Supervising driver
12. Assisting other executives when necessary
13. Must have good spelling and grammar skills
14. Honesty and discretion
15. Organisational abilities
16. A personable phone manner
17. Professional communication skills
18. Responsibilities must be carried out in accordance with Company Standards as laid out in the manuals of procedure, and Occupational Health and Safety Standards.
19. Will assist with any additional tasks within the contexts of the job description.

HOW TO APPLY

PLEASE REGISTER ON OUR RECRUITMENT PORTAL:http://airlink.cloudrecruit.io

REFERENCE NUMBER: EA-HO- 0319

APPLICATIONS TO BE SUBMITTED BY NO LATER THAN: THURSDAY, 21 MARCH 2019

PLEASE TAKE NOTE: PERMANENT EMPLOYEES OF THE SA AIRLINK GROUP OF COMPANIES WILL BE CONSIDERED IN THE FIRST INSTANCE THEREAFTER EXTERNAL APPLICANTS WILL BE CONSIDERED.

PLEASE NOTE:ONLY SHORT-LISTED APPLICANTS WILL BE CONTACTED. APPLICANTS WHO HAVE NOT BEEN CONTACTED WITHIN 30 DAYS OF THE CLOSING DATE CAN ASSUME THAT THEY WERE NOT SHORT LISTED FOR AN INTERVIEW AND ARE HEREBY THANKED FOR THEIR APPLICATION.

REPORTS TO: STORES TEAM LEADER
DIVISION: TECHNICAL SUPPORT – FLEET SUPPORT - STORES & LOGISTICS DEPARTMENT
LOCATION: SOUTH AFRICAN AIRWAYS TECHNICAL, JONES ROAD, HANGAR 2, O R TAMBO INTERNATIONAL AIRPORT, JOHANNESBURG AND HANGAR 1, NORTHERN PERIMETER ROAD, OFF ATLAS ROAD, BONAERO PARK, KEMPTON PARK, JOHANNESBURG

Purpose

General

Controlling, storing, receiving and dispatching of all spares, tooling and consumables within stores as well as the distribution of spares to outstations in accordance with company procedures.

Picking

Picking of parts and consumables within the various areas of stores and between hangars. Delivering of parts / tools to cargo after hours. Controlling, storing, receiving and dispatching of all spares, tooling and consumables within stores as well as the distribution of spares to outstations in accordance with company procedures.

VSU

Binning received parts into the VSU (Vertical Storage Unit) and picking of requested parts from the VSU. Controlling, storing, receiving and dispatching of all spares, tooling and consumables within stores as well as the distribution of spares to outstations in accordance with company procedures..

Knowledge, Skills and Experience

1. The minimum education requirement is a Grade 12 certificate or equivalent.
2. Good knowledge of ABC class parts is advantageous.
3. Must be computer literate, knowledge of TRAX System would be an advantage.
4. Knowledge of store receiving and dispatching is essential.
5. Must have a valid driver’s license.
6. Will attend training as and when requested to.

Accountabilities

1. Ensure engineer’s request for tooling and stock has been fulfilled as per the procedures layout within stores.
2. Accountable to ensure all regulatory and standard operating procedures within scope of responsibility are practiced within the context of the job.
3. The employee shall be accountable for ensuring operations are conducted in accordance with applicable regulations and standards of the Operator and within the confines of the AOC and relevant operational specifications.
4. Responsible for the OHS in their area of responsibility and accountability reporting into this role.
5. Accountable for the management of safety risks and security threats to aircraft operations.

Responsibilities

1. Picking of requested parts / tools within the various store areas and between hangars.
2. Delivering of parts / tools to cargo after hours.
3. Ensuring the Vertical Storage Unit is operating correctly and report any defects that occurs within the Vertical Storage Unit.
4. Binning of parts into the Vertical Storage Unit.
5. Picking of requested parts from the Vertical Storage Unit.
6. Controlling of parts: Receiving, storing and dispatching of all items against requisitions and the recording thereof.
7. Maintain minimum stock levels by raising stock replenishment requisitions on the computerized system i.e. inventory control on the computer.
8. Packing and handling of aircraft spares for outstations and ensuring that all parts are correctly identified as being serviceable at the time of dispatch;
9. Ensure good housekeeping standards are maintained.
10. Weekly inventory control “My Area” checks on parts ensuring correct quantity, serviceable labels and ID labels are attached to all parts with 98% accuracy maintained.
11. Liaise with the Rotable controller / Procurement department to ensure that all outstanding requisitions have been processed. In addition constant follow up to determine the EDD’s of the open orders to ensure prompt closure of open requisitions.
12. Controlling the issue and return of tools daily and ensure tools that require calibration are still within the calibration date and if not, placed in quarantine.
13. Controlling of petrol cards issues and receipts, this includes all matching receipt slips.
14. Responsibilities must be carried out in accordance with company standards and Occupational Health and Safety Standards.
15. Will assist with any additional tasks within the context of the job description.

HOW TO APPLY

PLEASE REGISTER ON OUR RECRUITMENT PORTAL:http://airlink.cloudrecruit.io

REFERENCE NUMBER: SM-STO-0319

APPLICATIONS TO BE SUBMITTED BY NO LATER THAN: MONDAY, 18 MARCH 2019

PLEASE TAKE NOTE: PERMANENT EMPLOYEES OF THE SA AIRLINK GROUP OF COMPANIES WILL BE CONSIDERED IN THE FIRST INSTANCE THEREAFTER EXTERNAL APPLICANTS WILL BE CONSIDERED.

PLEASE NOTE:ONLY SHORT-LISTED APPLICANTS WILL BE CONTACTED. APPLICANTS WHO HAVE NOT BEEN CONTACTED WITHIN 30 DAYS OF THE CLOSING DATE CAN ASSUME THAT THEY WERE NOT SHORT LISTED FOR AN INTERVIEW AND ARE HEREBY THANKED FOR THEIR APPLICATION.